Extra Space Storage, located at 190 Old Farms Rd in Avon, CT, offers a reliable and secure solution for storing belongings. The facility stands out for its cleanliness, safety, and exceptional customer service. With a wide selection of storage units, including climate-controlled options, drive-up units, and parking spaces, customers can easily find the right fit for their needs. The electronic gate access and manager living on-site enhance security, while the multiple entrance and exit gates and wide drive aisles make access convenient. Customers have praised the helpful and professional staff, particularly highlighting the assistance provided by team members. Many reviews express satisfaction with the condition of stored items, especially in climate-controlled units, which have kept belongings like books and clothing in excellent condition. The staff's patience and understanding during the rental process, including exchanges between unit sizes, has also been appreciated. Overall, Extra Space Storage is recommended for its quality service and well-maintained facility, making it an excellent choice for self-storage needs.
Great experience. James at the front desk was super helpful.
July 2026
James was a great person, helped me with everything I needed and gave me great advices. Great customer service.
June 2026
Jennifer the manager is the best! She is so helpful and attentive. She drops whatever she is doing and comes right away whenever the are is a question. She goes above and beyond to help the customer! She is great at her job!
