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“Dan is fantastic. He shows up on time. Does quality work at a fair price and goes the extra mile. He did things like fix broken sensors without asking. He knows his stuff and we couldn’t be happier.”
8AM - 4:30PM
239 Farms Village Rd, West Simsbury
Post Offices
“I have only lived in West Simsbury for about 8 months, but every interaction I have had with either the Post Office or mail carrier has been great. Going into the post office, they have always been super helpful. My mail carrier is awesome. He doesn't try to stuff items in my mailbox.”
“"Oh, oh, you've been good to meYou made me gladWhen I was blueAnd all I gotta doIs thank you girl, thank you girl"(The Beatles)Since I've retired, I've spent a good chunk of my time de-cluttering and down sizing my stuff. A lot of that includes selling off my long-time hobby collection of sports cards through various social media sites.And that means I've made dozens of trips to this post office to ship out whatever I sold. So on this #ThankYouThursday I want to give a special "Thank You" shout out to Robin and Alex who have guided me and helped me over the last eight months.They've educated me on the ins and outs of Flat Rate boxes, First Class Shipping and Tracking options, Media Mail and the unbelievably expensive costs to ship things to Canada.This is the only place I use to mail out my cards and the like.So Thank You, Robin and Alex.#ThankYouThursday”
“Would give 6 stars if google let me. The team at this location goes above and beyond to make every effort to do right. I had a few issues with a package but Justin heard me, did everything they could to correct things, and in the end, made me a lifelong customer for this location.”
“Incredibly efficient passport service. My appointment was at 9:00 and I’m already submitting this review by 9:06. Thank you, Rich, for your service here and abroad.”
“Great and fast service at this USPS location. Both ladies who typically operate the counter are friendly and competent. Rarely more than one other person in line, and good stock of supplies. I ship here regularly.”
“I had very positive experience. Christie who was at the mail desk September 16, 2025 was professional, helpful, and had a positive attitude. Each patron who came in was treated in this way. It was nice to see an employee who has excellent customer service.”
“Decent if you're using the self-service kiosk. There are times when it may be acting up, no physical receipt, trouble with the label scanner, but you can always have the digital copy sent to your email. Great for busy ebay and Amazon sellers.”
9AM - 1PM 2 - 4PM
715 George Washington Turnpike, Burlington
Post Offices
“Went there with my daughter for a passport appointment. Quick, great service, and seamless! I went to the Avon USPS and they canceled my appointment without calling. At this location, their photo services were down but they called me to let me know with plenty of time for me to go to the CVS across the street beforehand. This is definitely my go to USPS from now on!”
“The employees here try their best even when they're out numbered by customers. Be patient and they'll do their best to help you. They've consistently helped me find mail and packages”
10AM - 1PM 2 - 4PM
18 E Main St, Bristol
Post Offices
“The blonde lady with glasses is pretty nice but the other lady makes me a bit uncomfortable. I try to avoid her as much as I can. I wish they would post shifts because yikes it just feels like she hates everyone and makes you walk on eggshells tbh I try to leave there as fast as I can. Even just being in the line is uncomfortable to be honest because it affects the whole atmosphere of the place. She does her work though without issue! It's just that Id rather avoid her shift so I'd appreciate it if you would let us know who will be in when. Either way I hope that lady gets well soon but once again she works just fine.”
“I wanted to share my positive feedback from my visit this morning. Theresa and a male staff member provided excellent service and were both very helpful and polite. Thank you for your service!”
“I've been quite satisfied with my interactions with employees at this location.As someone that's personally witnessed customers complaints.. their dissatisfaction is many times the employees simply following the rules.I wish everyone could work in customer service at least once”
8:30AM - 12PM
24 Mill St, Unionville
Post Offices
“It’s a small post office but have always found customer service is excellent. I especially want to thank Sarah. She is a great employee and has always gone above and beyond to help the customers.”
“I’ve had great service here from multiple people. I have even had them call me concerning a package there was an issue with and when it arrived Michael called me. Complaining about the customer service and the delivery service is 2 different things. Some people just want to complain about something.”
“Eric was very helpful and attentive. I didn’t catch the name of the older caucasian woman next to him she had glasses and her hair was graying. She was extremely rude to him and as a customer it made me very uncomfortable. You should not treat people like that, ESPECIALLY in front of customers.”
“I came for passport services and the service received was 5+.Staff was courteous, professional, and detailed.I just moved to Simsbury and earlier in the week I went to the Simsbury one onHopMeadow . The service was awful, The agent in Simsbury treated me like an idiot and was rude..What a difference 4.7 miles makes.”
“I gave this PO 5 stars a couple years back, and still rate it the same now in March 2026. The staff are always pleasant when I am there, to myself and other customers. sometimes customers get frustrated but this seems to be due to customers not fully understanding the system; or because of an extended wait when this PO is not adequately staffed. Always the staff are working hard and diligently. I would give this PO more stars if I could!”
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“This post office is usually very busy. The folks here are friendly and do their best, and are also usually very overwhelmed and understaffed. If I'm in a rush, I go elsewhere.”