Hardware Stores in Berlin, CT

“They sell lots of tools at very affordable prices. They are not top shelf quality, but they are certainly not garbage, and for the cost, they are a good deal.They also stand behind their products with a warranty that is no hassle...I have been trying to restock my nitrile glove supply for months, but for some reason, they can't keep up with demand. I guess people must be hoarding. Also, the shelf space is much smaller than it once was, so this is seemingly a contributing factor. I have been buying these gloves here for years now, but ever since the Covid-19 pandemic break out, I can't get them. Auto workers are considered essential, so it would be nice to get my hands on a box. I use them because of grease. For Covid-19, I have been using soap and water or hand sanitizer.C'mon man, get more gloves and stock them fuller (more shelf space), like it used to be.Update (11/13/2020); After several months of frustration, I was finally able to buy a box of gloves... they only had the one box for triple the usual cost I was paying...Update (3/19/23);Looks like they finally got caught up with things. Stock has been replenished.The prices of the gloves are back down to Earth.”

“We wanted to recognize Paul K ( Irishman) who actually stopped and asked if he can help us instead of just walking by and having us track down an employee ( like at Lowe’s). He not only showed us where the products were but gave his advice and recommendations as well. He went out of his way to walk us around the store looking for other things that we mentioned and even offered my daughter a bottle water when she said she was thirsty. It was one of the best service we’ve had , way better than Lowe’s ! You have a great employee in Mr Paul K. I will be coming back to Home Depot over Lowe’s because of your friendliness and helpfulness.”

“I've had very good results here over the years. The parts counter guys are knowledgeable and helpful.
I stopped here today to get my parts. I needed to fix a drippy shower. The gentleman behind the counter was friendly and helpful. I was in and out very quickly. Nothing like dealing with true professionals…”

“The Berlin location is great, everyone in there is very knowledgeable and it makes the logistical side of our trade a lot easier. Ed was very helpful setting me up with an account and made it very easy for me to quote up a few big jobs for my business. Ed is very knowledgeable and knew what I needed for my order before even asking for it. He has helped me many times before finding the exact part I need for a job. Very much recommend Plimpton and Hills!”