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“While I was excited about the arrival of my product, I never expected the delivery service to anything special. I was wrong. These folks are customer centric.. emails, tracking, phone calls but the best was the delivery people themselves: courteous, professional, efficient and a post delivery phone call from the office... Bravo that's the way customers should be treated thank you”
“My UHaul canceled the night before my move and I called Keith and had a pickup time, insurance, and contract for a reasonable price signed in less than 90 minutes for a NEXT DAY cross state move. The crew at AllardSend saved the day. Armad and Ahmed worked extremely hard, were punctual and never took a second to complain about the heat. For the price point, these guys delivered beyond what I expected. Based on reading some yelp reviews on these guys, people expect all their furniture to be bubble wrapped and transported with white gloves by movers, however that's not always realistic. These guys bust their butts and we had barely any damage to our belongings, better than most other companies I've worked with. Be realistic, wrap your nice items purposefully, and you'll have a good experience.”
10AM - 3PM
304 W Main St, Avon
Shipping Centers
“The loss of my mother recently brought me from Washington State to Avon, CT to clear out a home and organize a funeral. It was stressful and I had no idea how we were going to manage everything in such a short amount of time. Fortunately there are good businesses run and staffed by wonderful people who showed amazing compassion for my family and me. The team at Pak Mail in Avon really set the bar high with their outstanding service and follow through. Malton, Patty, Lyle and the rest of the team balanced their professional duties with a level of kindness and understanding that exceeded any expectations I could have had. They expertly packaged each item, prepared them for shipment to multiple destinations, and found the best transportation and prices possible. Items are arriving at their destinations now and they’re all in perfect condition. I hope anyone else needing a shipping company doesn’t have the same situation I had, but if you do need a reliable shipper who will earn your business and provide an excellent service I highly recommend Pak Mail in Avon, CT. 5 ?”
“Great manager! Needed a charger in a pinch right before the store was closing and he was able to help me out even though they didn’t sell the charger there. Very classy!!”
“Coordinating the shipment of family heirlooms from 2000 miles away can be daunting. The team at Pakmail made it easy and pretty danged painless. Despite shipping lots and lots (more than half a ton!) of stuff, much of which was very fragile, everything arrived safe and sound and intact. We couldn't be more pleased!”
“The woman who was working at the Glastonbury UPS Store (Bertucci's Plaza) was so helpful to me last week, and I wanted to publicly thank her for all her help when I had inadvertently mislabeled the boxes I was shipping back. Thank you! You're awesome!”
“I used ship sticks for the first time and they were great, getting me the correct holder for the fedex tag and didn’t even charge me. The clubs actually arrived 2 days before I needed them.”
“I love how easy it is to return most of my items. Most of the time I don't even have to package or print anything making it so much easier for me to bring my packages to UPS. All I have to do is bring the package and assigned QR code and it's quick, easy, and the staff is always friendly.”
“I had to return an Amazon order and this one needed a label. The young man printed it and took care of it for me Alwsys efficient at this UPS. I prefer this to any other”
“I don’t normally write reviews, though I’m writing to highlight a positive experience that I recently had at FedEx Office. I went in there to make four poster sized prints. I’m a perfectionist, and though I was being polite, I fully admit that in retrospect, I was being handful because I kept having the clerks adjust the photos again and again until they were to my exact liking. This ended up taking a considerable amount of time. However, in spite of that, Diane and Thomas were both extremely helpful, patient, pleasant, and above all professional. Even though I was being very nitpicky, they always had a smile on their faces and made me feel like a valued customer. I now have the prints up on my wall and they look great thanks to Diane and Thomas.”
“What a blessing the manager was to me! On Christmas Eve I had missed the driver due to timing however, she was so nice that she called me the following afternoon to rearrange a meet up at DHL where I could retrieve my Christmas package. Again, thank you so much for being an answered prayer. Happy holidays.”
“I have only lived in West Simsbury for about 8 months, but every interaction I have had with either the Post Office or mail carrier has been great. Going into the post office, they have always been super helpful. My mail carrier is awesome. He doesn't try to stuff items in my mailbox.”
“I return every three years to get an updated family timeline banner reprinted and this year it was more than 10 feet long! The staff helped me get a new printout for my reunion, but this time I also requested aid in sending my file to another FedEx center so another relative could also print a copy. Gayle Ann went over and above to communicate with the NY office to assist in making a perfect duplicate. I had great help from two staff who got me started also. Thanks so much!!’”
“(Translated by Google) Personalized attention, shipments with absolute responsibility, confidentiality and honesty. I was very satisfied(Original)Atención personalizada, envíos con absoluta responsabilidad, confidencialidad y honestidad. Quedé muy satisfecha”
“A couple of days ago i went to get some photos printed, the nice lady in the front named “Katherine” directed me to the printer where there was directions that helped me out completely, after that she made sure to let me know if i need anything else, i appreciate nice hard working people who don’t have an attitude which she happened to be. Keep up the good job!”
“I went in to fed ex to print passport documents from a government website. I had trouble accessing the site. Santino was professional and helpful. He walked me through the site and helped me print my documents and then helped me ship the paperwork. Best fed ex personnel. Thank you Santino!”
9AM - 12:30PM
1430 Enfield St, Enfield
Shipping Centers
“They had my package for me like the paper said. It's a original landmark of the area and the employees are very nice and always handle my requests well above and beyond my expectations! I'd much rather do my postal business at this great little location than at most of the other local post offices in the area. Have a blessed day!”
“"Oh, oh, you've been good to meYou made me gladWhen I was blueAnd all I gotta doIs thank you girl, thank you girl"(The Beatles)Since I've retired, I've spent a good chunk of my time de-cluttering and down sizing my stuff. A lot of that includes selling off my long-time hobby collection of sports cards through various social media sites.And that means I've made dozens of trips to this post office to ship out whatever I sold. So on this #ThankYouThursday I want to give a special "Thank You" shout out to Robin and Alex who have guided me and helped me over the last eight months.They've educated me on the ins and outs of Flat Rate boxes, First Class Shipping and Tracking options, Media Mail and the unbelievably expensive costs to ship things to Canada.This is the only place I use to mail out my cards and the like.So Thank You, Robin and Alex.#ThankYouThursday”
8:30AM - 12PM
145 New London Turnpike, Glastonbury
Shipping Centers
“Wow! I’ve never experienced such kindness at a post office!
I came in to mail a box of birthday gifts for my 1-year-old granddaughter, but I wasn’t fully prepared. I didn’t have tape, and the first staff member (an Indian lady) told me to go buy some for $3.50. She also measured my box and said because it was slightly oversized, the postage would be nearly $40 instead of $25. I left, disappointed.
Sitting in my car, I decided to try again. I taped up the box using some recycled tape and went back inside. The first lady was gone, replaced by another Indian lady and an older gentleman named Abe. While she was a bit slower, Abe impressed me right away—he was serving customers swiftly and efficiently, often working with two at once. He clearly knew what he was doing and kept the line moving.
When it was my turn, Abe remeasured my box. Unfortunately, the first lady had been right—it was still too big for the lower rate. He gently asked if I’d consider reboxing it, which motivated me to give it a shot. I left again, thinking I might not bother—but I came back a third time.
Abe waved me over and, to my surprise, offered to help me! He found not one, but two boxes used boxes, tested them both, and helped me tape it all up with care. While doing this, he kept serving others, moving nonstop with grace and patience.
I know it’s not customary for USPS to assist customers with taping, let alone packaging stuff. And, being here multiple times I’ve never seen this, here or at any US post offices across the country. But, obviously this man noticed my dilemma and took it upon himself to be a kind soul.
Abe went far above and beyond. His kindness, efficiency, and generosity absolutely made my day. I hope his boss sees this acknowledgement of his excellent service. Because of people like him, the world truly is a better place. Thank you so much, Abe!”
“I was in making a transfer of freight, the whole drop took less then 10 mins. From pulling up to the gate, asking for a door, getting unloading and pulling off the property. Their response is fast and professional. Best experience i ever had dropping at another company's terminal.”
9AM - 12:30PM
210 Main St, Farmington
Shipping Centers
“Great and fast service at this USPS location. Both ladies who typically operate the counter are friendly and competent. Rarely more than one other person in line, and good stock of supplies. I ship here regularly.”
“I had an exceptional experience at the fedex on 544 farmington avenue 2 times in a week with a representative named Zaelon. He was professional, knowledgeable, patient and kind, not only to me but I observed other customers receiving the same impeccable service. Zaelon is a breath of fresh air and an asset to the fedex corporation. I would highly recommend this fedex to handle all of your business needs!”
“I have always found the South Windsor post office to be a helpful place even on the times once a year when I come in with 20 packages. The postal clerks have never given me a hard time about it or been anything but friendly. I look forward to going there.”
“For the first time in my life, I enjoyed visiting a post office! I have never met such kind and polite staff! I thought that heroes can be not only policemen and firemen but also all these wonderful people who do their job honestly with love and kindness, forgetting about their personal problems. God bless these holy people!”
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“I came for passport services and the service received was 5+.Staff was courteous, professional, and detailed.I just moved to Simsbury and earlier in the week I went to the Simsbury one onHopMeadow . The service was awful, The agent in Simsbury treated me like an idiot and was rude..What a difference 4.7 miles makes.”