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“Chris was super helpful at my last visit. I had been having trouble applying my screen protector on my new phone. He helped me get a new one and applied it for me in store. Very thorough and careful to apply it perfectly. Everyone on staff is super friendly too.”
“Kyle this was a grate experience he took his time and got us set up with a new service and new phones and home wifi Kyle made this painless he took his time setting up all the phones we got today I would come back and work with him again it was so Pleasant”
9AM - 7:30PM
206-A Whalley Ave, New Haven
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“I must say that Elm City Wireless is a life saver. My son was visiting and dropped his iPhone 11. I literally called at 6:45 pm they close at 7:30. I asked if it was to late for the repair the gentleman said you get here I fix it in 20 minutes. I arrived at 7:00 pm and true to his word by 7:20 pm I had my son’s iPhone in hand with a new screen. This is my go to cell store AWESOME CUSTOMER SERVICE ????Thank you”
“My tablet wasn't working so I brought it in to have iZeek look at it. He plugged it into the wall and saw that I have been using a non-standard cord for charging. He told me I needed to use a Samsung cord. And he didn't charge me a nickel for this advice!! Highly recommended!!”
“I went to Verizon in East Haven , what a nice store. I worked with Kayla she was fantastic patiently show me how my new phone worked. I recommend you go there, she is very a friendly and knowledgeable .”
“Thanks "J-SON" lol he spells his name like that but great service needed a new phone didnt know I was eligible for a new phone ...I love this and all my info was transfer”
“Firstly, both of the salespersons were great. We were welcomed and informed of how long the wait would take, which allowed us to know that we were seen. They were very pleasant; Mehkai, was the person that addressed our needs, but between them both, we really did not mind whom we received because they both had a professional warmth! Mehkai was thorough, patient regarding all our questionings, and informative. When we entered the store I observed the interaction both reps had with other customers and found that we experienced the same exact treatment with different circumstances; I felt like we were all that mattered at that time... not just for a sale, although important, but because we were there, and you can see and feel that they enjoy what they do. Hubby and I both felt this ... I can't explain better than that. Thank you for hiring these individuals!”
“I came into the store for help I got help either with the district manager here who also went out of his way to help and all on their own time they went out of their way and I'm very happy with the service here and I wouldn't recommend the store to everybody”
“Shout out to DARLENE AND DHALIA ! I love those girls they are always so willing to help and know what they are doing ! Only reason I go to Foxon is because of them ! BEST ATT EMPLOYEES HANDS DOWN ! Thank you so much girls !”
“Excellent customer service experience here. Traded in an older iPhone for a 14pro and the process was as smooth as it could be. Season, my friendly and knowledgeable customer rep, reviewed my existing Verizon plan, offered suggestions to lower my monthly payment and was great to work with. So much more stress-free than trying to do the upgrade online. The North Haven store looks brand new, is well stocked and has lots of parking. Highly recommended!”
“I live in Madison and have been to all the Verizon stores in the neighboring towns for customer service.I must say the Guilford Verizon is the best out of all the other locations for the agents knowledge , patience, and all other customer service. A great bunch of people to deal with. Going forward the Guilford store is tops and my go to store.”
“Your service Representative Anthony was extremely knowledgeable and went above and beyond helpingmy family with all our needs.Great job retaining employees with this much knowledge and respect.We will highly recommend this location. *****”
“⭐⭐⭐⭐⭐I had an incredibly positive experience with AT&T representative Joseph Kelly at the New Haven, CT location on Monday, September 18th. My phone suddenly encountered the dreaded "black screen of death," and it left me unable to log in to work, resulting in a day's worth of lost pay.Joseph, who happened to be the only representative on duty the next day, went above and beyond to address my concerns. Despite being the sole point of contact, he exhibited exceptional patience and professionalism throughout my visit. He dedicated his time and efforts to assist me, even working with me until closing time while still looking into the needs of other customers!!!!Joseph demonstrated remarkable multitasking skills by coordinating with other reps and reaching out to customer support. My phone was in a dire state, unable to receive or make calls, but Joseph's unwavering patience, persistence, and determination prevailed. Thanks to his outstanding customer service, I was able to regain functionality on my phone and return to work, all while other customer service representatives that day had given up, saying "there's nothing else we can do."I can't express my gratitude enough to Joseph. Even though I don't know him personally, his assistance was invaluable to me. Thank you, Joseph, for your dedication, professionalism, and outstanding customer service. You are a true asset to AT&T, and your efforts made a significant difference in my day.Sincerely,Samuel”
“Uber satisfied with the attention to detail and the caring environment. Customer turned employee turned advocate.Best Wireless is a local business that is invested in the neighborhood.Speak to Marie, Kylie, Shawn or the ponytail guy.The team should be on a sitcom.”
“Noli is the best. Speaks English and Spanish knows her phone stuff. Is an empathic, skilled good worker. Would recommend her specifically to any customer. Easy to talk to, personable, good "energy" about her. Helped me out when I needed it.”
6:30AM - 11:30PM
784 Chapel St, New Haven
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“this place is awesome it has all i need in one stop on the way to work amd back great selection of pretty much everything the coffee is always fresh love the hot food and the owner is super clean always sanitizing or cleaning something when i walk in. great service keeps me coming back twice daily. Thank you to all the businessmen and workers on the front lines these days we need more people like Norman in our community”
“Preeti was amazing- explained everything to me and got me the best deal possible!! Really loved how quick and easy she made the process and will definitely be back!”
“Today Molly at AT&T in Guilford helped me to purchase and set up my new AT&T iPhone. She was fabulous, beyond helpful and everyone should be that good at customer service.”
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“Went today with my mom to upgrade her very old iPhone. Josh was super helpful, patient, and knowledgeable about everything! My mom knows very little about technology but he answered all of her questions and explained everything. Definitely recommending this location to people I know!”