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“I have gone to the T Mobile in Brookfield many times over the past few years and each time I have received exceptional service from the entire staff. They are knowledgable, courteous and patient. Any questions are responded to and explained thoroughly. Even though this store is further from my home, I actually travel here each time.”
“This is my FAVORITE Verizon store! The employees are so welcoming and knowledgable. They go out of their way to get to know their customers and help them in every way possible. They know the true definition of customer service. I will never go to any other Verizon store. Tyler and Bruno are AMAZING!!!”
“Our salesperson was so patient going thru all the details of our new plan and phones and getting us all set up. We could not have wanted anything better. Thank you Ameer!”
“Joe at the Danbury mall store was fantastic in answering all my questions and providing me his expertise! He was patient and thorough in answering my numerous questions. I would go to the store over any other store in Connecticut”
“In a time where the expectation of good customer service doesn't exist, I was pleasantly surprised by this Verizon store. In particular, Rich went above and beyond to resolve my issue. The issue took some time to resolve, but Rich kept me informed along the way. He even checked in after everything was taken care of to make sure I was satisfied, which I was. Thanks Rich, you really provided exceptional service and I really appreciated it.”
“Best experience I’ve had in a while , handsome young man named Brian helped me and gave some of the best costumer support I’ve ever had , I don’t know how things work but this gentleman needs some sort of reward or raise , Totally coming back again”
“Normally, I don’t bother with these sort of things, but I want to point out how one special individual can make a huge difference in customer satisfaction. Today I was helped by Simon Garcia at the Newtown store. This young man went out of his way to help me resolve a perplexing problem and I just want to say to his managers. What a credit he is to your organization.”
“Had a great experience with the staff at xfinity thanks to Jason and the other guys at the store. Everything was efficient and Jason helped us out with a great phone deal!”
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“I had an issue with my iPhone and Larry from the Verizon store on Federal Rd. went above and beyond to help me. Not only did he do it quickly and easily, he also was able to save me money by consolidating other services I was paying extra for. He also found issues on my bill I was unaware of that he went out of his way to fix. It was truly a pleasure to work Larry, his pleasant demeanor and depth of knowledge made the trip to the store more than worth it and I highly recommend Larry and the brookfield Verizon store.”