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“I was fortunate enough to get Angel Acosta to wait on me to get a new phone and to get a watch phone. The patient that this man had to set me up with both was amazing if I had to encounter this with anyone else I probably would’ve said, forget it, and given up and gone without both. This took a week to get set up due to Apple changing my password. I didn’t understand everything but he was patient enough to go through all this for me. This young man would Be an asset to any Job he put his mind to you are very fortunate to have him in your Brookfield office. I would refer him and this office with Austin as his assistant to help one of my friends I’m sending my daughter in to update her. Her phone too can’t say enough for the gentleman he was and how professional he To handle Everything.
Thankful For his knowledge in his professionalism. A. Bennett”
“This is my FAVORITE Verizon store! The employees are so welcoming and knowledgable. They go out of their way to get to know their customers and help them in every way possible. They know the true definition of customer service. I will never go to any other Verizon store. Tyler and Bruno are AMAZING!!!”
“I had an excellent experience at this T-Mobile store. The staff were incredibly friendly, helpful, and made the entire process quick and easy. Their fast service and positive attitude really stood out. I highly recommend this location to anyone looking for great customer care and reliable support”
“My mom and I are pleased ? with wonderful customer service by Diary , Alfredo and Eric when we both come each time . A wonderful example is today ‘a visit . I I appreciate Diary discuss with me in regards getting an Apple Watch at T mobile store . My mom appreciates how Eric and Alfredo are both courteous and helpful with a smile ?. They are both patient both my mom’s and my questions. The Danbury fair mall location is welcoming . I work in Target ? near T mobile . They are all awesome ?; I like coming by the store ? each time.”
“Excellent service provided by Victor today! He is professional, patient, friendly, and very knowledgeable! I made a huge mistake switching providers and he got me hooked back up with T-Mobile quickly and efficiently! Super grateful for him and for T-Mobile!”
“I had a fantastic experience at the Verizon store in Danbury, thanks to John and James. They were extremely helpful from start to finish, walking me through all the steps of purchasing and setting up my new phone. They took the time to explain everything clearly, never made me feel rushed, and made the entire process smooth and stress-free. I truly appreciate their professionalism and kindness.”
“Normally, I don’t bother with these sort of things, but I want to point out how one special individual can make a huge difference in customer satisfaction. Today I was helped by Simon Garcia at the Newtown store. This young man went out of his way to help me resolve a perplexing problem and I just want to say to his managers. What a credit he is to your organization.”
“I walked into Xfinity fully prepared for a classic cable-company saga: paperwork, confusion, maybe a minor emotional breakdown.
Instead… I was in and out in 3–5 MINUTES.
No line.
No arguing.
No “system is down.”
No mysterious fees explained with a shrug.
They handed me my self-install internet kit, smiled, and sent me on my way like it was a drive-thru for Wi-Fi. I’m still suspicious. This felt illegal. Someone check the calendar—was this a glitch in the matrix?
Honestly, it went so smoothly that I kept waiting for the twist… but nope. Plugged it in at home and it worked. Just like that.
Xfinity, who are you and what have you done with Xfinity?!
⭐️⭐️⭐️⭐️⭐️
Would recommend… cautiously optimistic”
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“I was very happy to have Gil help me at Verizon on Federal Rd in Danbury, Ct. I was purchasing a new phone and he was very patient with me. He answered my questions, was able to transfer everything from my old phone to my new one. I was very pleased.
Highly recommend him.
Thank you so much Gil. ?”