Post Offices near Brookfield, CT

“The service at this location is excellent. The personnel are friendly and very helpful. The wait times are short simply because the people who work there are very efficient!! I give this location a TWO thumbs up and a 5 star rating because they are the best!! 👍👍”

“This place is what we call a needle in a haystack ?

Best place around you will get the best service around every time

Today was the first time going and they handled my problem with no issues,
I didn’t ask for the guys name but he deserves a raise
Had a different post office around that make me lose two days of work for passport appointments that got cancelled on the spot I explained this to the guys working and he went out of his way to help us out handling everything and didn’t even put a face or a bad attitude like most places do

If I could give a better review I would and again this guys working there deserves a raise because he is so nice and polite n handles situations with care”

“I would like to give a huge compliment to the staff at Route 6 Mail Room. I made a visit today because I needed to mail some important documents to an office in New York City, along with a self-addressed prepaid envelope. Since I had never sent a self-addressed prepaid envelope before, I wasn’t entirely sure how to go about the process and I needed some guidance.

From the moment I explained what I needed, the staff were incredibly patient and attentive. They took the time to listen carefully and made sure they fully understood my needs before walking me through each step. They explained everything clearly and ensured that all the details were handled correctly, which gave me a lot of confidence that my documents would reach their destination without any issues.

What really stood out was how friendly, professional, and helpful everyone was throughout the entire interaction. They turned what could have been a confusing/stressful experience into a smooth and reassuring one.

Overall, I am very grateful for the excellent service I received. I will definitely be returning to Route 6 Mail Room for any future mailing needs, and I would highly recommend them to anyone looking for reliable and supportive service.”

“Vinny and Al are incredibly helpful, knowledgeable, and professional. Yesterday Vinny went above and beyond helping me and a friend, who has some intellectual disabilities, with her change of address. He patiently helped and advised us. And kudos to my neighbors who patiently waited on line while Vinny helped us and didn't rush my friend.”

“My mother was visiting me from Michigan and had her prescription medication forwarded to my home in Danbury. Unfortunately, the package was returned because she does not permanently live at my address. We came to the post office three days in a row trying to find out what had happened, but no one was able to locate the package or explain where it had gone. My mother was extremely worried because she could not get a replacement, and her insurance would not cover another refill.

Then we met Ritu, and everything changed. She took the time to listen, thoroughly researched the issue, and refused to give up until she found my mother’s medication. Her determination, knowledge, and genuine compassion turned an incredibly stressful situation into one of relief and gratitude. My mother was so thankful that she wanted to give Ritu money to show her appreciation, but Ritu kindly refused and simply said she was happy she was able to find the medication.

Employees like Ritu are rare. She went far beyond what anyone expected, treating us with kindness, respect, and extraordinary dedication. Her professionalism, integrity, and commitment to helping others reflect the very best of the USPS. We will never forget her compassion and outstanding service. She truly deserves the highest recognition for going above and beyond. She
We need more people like her in this world.
I wish she let me post her photo then everyone knows who she is .well done
Thanks you Ritu.”

“ALWAYS the kindest and most helpful people. We are so blessed to have such wonderful people working at our post office who care so much. They always greet me by name and know my PO box number. They are exceptional!”

“I had such a great experience with our local post office! I received a delivery notice for a package I’d been really excited about, only to learn it was accidentally delivered to the wrong house. I submitted a request online and was told it could take 1–5 business days to investigate, but after a quick Google search I decided to call the local office to see if they could help sooner.

Within two or three minutes of submitting the request, Hector already knew exactly what I was calling about and told me they had already started searching. Even better—they found my package and delivered it to me in less than an hour after my request was submitted!!!

This kind of care and responsiveness is exactly why I love living in Newtown. Huge thanks to Hector and the entire postal team for turning a stressful situation into such a positive experience! 💌📦”

“Ty was amazing with helping us today. He was friendly and professional and made sure we made the right decision for our items. We're so glad we had Ty helping us! Thank you!”

“I had to send something for work and the people here were very helpful. They advised me on the best and most cost effective way to send my things. They also told me how to buy things and how I should track my parcel after it was sent.
The postal workers here are trying hard. They are under staffed so things can take a while. But they were very polite and very apologetic about how long it took them to do things.”

“I’m surprised to see all of the negative reviews and I wonder if they’re in response to postal delivery, as opposed to the post office itself.

I love the accessibility, given this office is right in the town square. They have ample parking and the hours easily accommodate my work schedule.

Both of the workers I encountered were jovial and helpful. There was no wait when I went in and I was easily on my way.

No business is perfect, but no complaints on my end.”