CVS Health is a leading healthcare provider offering a range of services, including coronavirus (COVID-19) testing. The company's testing options include lab testing and rapid testing, catering to eligible individuals in select states. However, high demand may cause delays in lab test results. Customers generally praise the staff at CVS for their friendliness and willingness to address any issues that may arise. The staff is described as making efforts to correct any errors, such as addressing problems with prescription information, and being accommodating in resolving such matters. In one instance, a customer was particularly grateful for the assistance provided by a staff member who went out of her way to fix an issue with the customer's profile and provide a coupon code when the customer's insurance did not cover the purchase. However, the company's gift card sales process has faced some challenges. A customer encountered difficulties when attempting to purchase a Steam gift card, as the store had reached its daily limit on such sales, despite the customer only wanting to buy one card. This led to a refund being processed, though the customer noted the refund was still pending. Overall, CVS Health appears to provide a mixed customer experience, with positive feedback on the staff's helpfulness balanced by some operational challenges, particularly around gift card sales.
Amelia or Emilia, not sure which as we talked on the phone. She works in the pharmacy. What an amazing human. So helpful and kind.
December 2025
Wonderful store--- helpful staff, efficient manager, always glad to assist customers. Store has plentiful offerings, attractive displays. I highly recommend.
August 2025
The person up front, is an angel ,VERy curtius,and soooo nice, Great place when you have a booboo🤑👍💪😎
