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“Kudos to Brandon at the at&t phone store in Cheshire Ct.
He was patient & provided EXCEPTIONAL customer service while trying to get my new cell phone replacement phone to work. A SIM card was replaced & it took nearly 4 hrs. for someone in Network to review the issue. It wasn't resolved until I requested a "supervisor". Being an at&t retiree, I know how important customer service is to the company & Brandon EXEMPLIFIED
that. 5 Stars for Brandon, 1 star for Network.
Thank you Brandon, again, for being so patient & professional.”
“I had a Great experience with Michelle she was awesome, patient and very knowledgeable, and friendly not only with me but with every customer that came in, Michelle was the only salesperson working on this busy Saturday and literally got all three of us done without getting overwhelmed or frustrated not one time. while waiting for my phone to load she was faced with a very difficult customer and handled that great and did not let that affect her performance with us and still was nice to them even though she was faced with nasty comments and rudeness thank you Michelle!”
“Kathy is amazing she has been my representative for over 9 years she even help me raise my children over having iPhone how to manage the phones with my children she very passionate professional and will handle any problems and issues you may have she’s amazing”
“Hector helped me purchase a new iPad Pro for my business im so happy with my purchase. He was very informative and answered all my questions. He made the process smooth and easy !”
“"The entire experience, from selecting my new number to activation, was hassle-free, and I appreciate AT&T’s excellent customer service and reliable network coverage”
“Cristal gave me some of the best care while here, she was patient and kind and helped me work through phone problems i’ve been having for months! she truly went above and beyond”
“Tim was absolutely amazing with helping my mom get a new phone. She has an older phone and was afraid of losing her contacts and pictures but Tim made the process super easy and we were in and out! Thank you, Tim!”
“Super happy to have joined the metro family with the best of the best Victor. Excellent customer service and great deals. Recommend 100% Visit the store you will not regret it. ?”
“Gina is wonderful. She has a great deal of experience and her customer service skills are the best I’ve seen. I highly recommend her in the South Broad St office Meriden, CT.”
“I was very satisfied with my results and service at store 459 in Waterbury Ct. The sales associate Beatriz was a god send. Very professional and knowledgeable about all my devices purchased.”
“Easy to deal with, fair prices, and very polite / professional. I used to work in all aspects of cell phones myself, and these people are great. Highly recommended.
I’m going to bring another phone there to sell tomorrow”
“They are very nice and generous! I was having issues with my previous carrier and they helped me and treated me with so much respect ! This is the best metro pcs location in Waterbury to go to! The staff is amazing and very respectful!”
“The woman in charge of this store and her co worker were both great with me and they as well did everything they could to fix a problem that was not there’s to fix. Great customer service! And i wasn’t pushed away grateful thank you”
11AM - 5PM
785 Queen St, Southington
Mobile Phones
“I would like to have PATRICK M promoted for the 5 hours he spent with me on June 7 to resolve the problem I had with your company He was the person that was on my side Your customers supetvisers did not want to help Please give him his own store. Check with with John if you do not belive this story THANK YOU”
“My wife's car alarm was going off intermittently. We brought the car to Mobile Electronics. They troubleshoot the car alarm issue very quickly and did repairs at a reasonable price. Recommend.”
“This is best service ever ok.They will make you run around in circles to different stores wasting gas. Never help get upgrade for a new phone. They keep telling me to call the online service, then the online service tells to go to the store. Never again then store clerk tells me it will be $498 to upgrade the iPhone 11. That’s the upgrade and if the online representative said something different they do not do what they can do call them back. So I did then the online representative said go back to the store only the store can do upgrades to phone plan and I have been a customer for 5 years. This is craziness. So I ask for a supervisor politely no attitude at all. Then they tell they only can give me an android upgrade to stay when I got a iPhone and can go to boost mobile for a better upgrade for a iPhone. I even told them I like thier service is their anything can do even if I pay more for the upgrade they said no only the store do upgrades. Then they have promotions online for iPhones they won’t give online im very confused on why should I stay with them ever again. This company will make run around waste gas almost $4.00 a gallon to do nothing then tell go back a different location store this is craziness. Help please”
“I had a great experience at the AT&T store thanks to Brittany! She was incredibly helpful in breaking down my bill and finding ways to lower it. I left with a much better understanding of my plan and felt confident about my choices. I highly recommend speaking with Brittany if you need any assistance she’s knowledgeable, patient, and truly cares about helping customers.”
“Looking to fix my cell phone crack screen and must say this guys actually walk the Xtra mile to fix my brocken screen,good job guys..and thank you very much for taking the time..to help me..definitely recommend there service..”
“I purchased a fire stick that did not work in my television took it back and the gentleman in the store started yelling at me raising his voice I had to tell him several times to stop yelling. Telling me he couldn’t take the product back nor could he refund my money all refunds are final and there was no sense of compromise. All of the stuff the in the store is all refurbished you’re gonna get a piece of garbage and we are you to realize that would you try to take it back he is going to try to make you look like you are insufficient it an incompetent of learning how technology works. Don’t shop here”
11AM - 6PM
405 Queen St, Southington
Mobile Phones
“Cavana was SOOOOI helpful! I highly recommend making an appointment. She saved me over $200 a month for my family of 5. I’m sending all of my employees and friends!! Thank you!”
“If you are looking for retro games and other old school electronics, this is a great place. Any place on the internet. The staff is helpful and very friendly. And there is a 30-day store credit return policy. Would definitely recommend”
“Brandy does an amazing job! She has elevated the level of customer service at this location tremendously. Brandy is dedicated, extremely responsive and helpful, and very knowledgeable. Her level of service is exceptional. And, she has an excellent team in place as well. Every employee at this location strives to assist customers and problem solve in a professional manner with a friendly attitude. Don’t let this team go!”
“The associates at wireless choice are examperlary their technical expertise is unsurpassed and unmatched they are valuable assets to this company kudos wireless choice!”
“I went in to get a new cell phone on my business account and the salesperson Marc Wright was extremely helpful. He was friendly, knowledgeable, and helped me make the right choice. He even found a promo code for me! I’d purchase a phone here again! Thank you Marc! I enjoyed talking with you too! - Todd”
10AM - 6PM
72 Cook Ave, Meriden
Mobile Phones
“This place is super helpful!! I went in with a new phone from Metro PCS that I had no idea how to set up. Even though I did not buy the phone there, they went above and beyond helping me reset and set up the phone. I am very grateful to Emae and Melida. Thank you, guys!”
Open 24 hours
82 Bank St, Waterbury
Mobile Phones
“Had an amazing experience at this location. Soti went above and beyond to make sure all my needs were meet . I highly recommend you go to this location and speak to Soti she knows her stuff & has GREAT deals .”
11AM - 6PM
365 Queen St, Southington
Mobile Phones
“I had a great experience when I was in the area and needed to switch out of my overpriced verizon plan. The clerk jawad was super helpful throughout the way and super informed about the whole process and made it super easy for everything and made switching a breeze for me by explaining everything thoroughly to make sure I wouldn't be overpaying like I did for Verizon.”
“I would absolutely recommend this location! The gentleman who assisted me this evening went above and beyond! My experience was positive! The customer service was very exceptional! He was personable, empathetic, and most importantly professional!! Thank you again!!!”
“This is the only metropcs i will ever go to. For years the same gentlemen works there and is honestly the best person i have ever found at any phone store. I highly recommend him. I have referred many friends and family members. He is so patient. I even send elderly people there.”
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“Mark was great. Friendly knowledgeable. Took his time ..looked up deals for me and I got a new phone because of his diligence in taking his time to help. I am a fan!!”