The UPS Store #3660 in Danbury is a locally owned and operated business that offers a variety of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff is generally friendly, helpful, and patient, with employees going out of their way to assist customers, even offering small gestures like a slice of pizza. New employees are described as caring and diligent. The store’s team is seen as competent and polite, providing good customer service. However, there have been complaints about the store’s opening hours, with customers often arriving at the posted opening time only to find it still closed, leading to frustration. Despite this, the overall experience is positive, and customers appreciate the helpful staff and the convenient location on the ground floor of the Maron Hotel near Stop & Shop.
Friendly helpful staff, convenient drop off locations. Outstanding delivery drivers who are always very respectful of property, handle deliveries with care, and are always courteous.
December 2025
They're always fast friendly & helpful. Great customer service 👏
September 2025
Chris is an asset to UPS he is sharp reliable and capable of assisting his business customers with consistent quality service! Thanks Chris - Chastity Chyld Incorporated
