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“What took me 5 hours to do myself, they took care of in just 15 minutes and did a far better job. I will absolutely come back and would recommend anyone give these guys a try. Thanks for your tremendous service!”
“David is the best employee in the store, I had problems with my phone, the community was bad and he solved everything and best of all, he found a way to help me for free! I recommend everyone to come to this store and David thanks again”
“I went in because I thought my very old phone wasn't charging. As it turned out, that wasn't the case. But my pal in their helped me to decide it was really time to upgrade my phone. I'm not one to get a new phone all the time, but with my old phone trade-in, my cost was minimal. And I didn't end up with yet another phone lying around my house. I've gone into the place a couple of times. It's never extremely busy so I don't have to wait too long and I always get excellent service. Loyal Verizon customer.”
“The store manager, Sai, was very helpful getting me and my sister new phones and also through in a free phone case and screen protector. He was very nice during the checkout process. And when we were picking out a phone when we didn't know what we wanted or what to choose.”
“I love this store; I changed companies and they have treated me with the best service. And the best prices in the entire city. Thank you David for your attention”
“I came into the store today because my husband’s phone’s Sim card stopped working and would not connect to the cellular network. Seth and Mindy helped me to get everything fixed up and it only took about 20 minutes. They were both very polite and helpful. And experience great customer service!”
“Thank you Brian for your kindness in helping me, it was cricket from the main st Springfield, they charged me $20 to do an eSIM swap, it helped me a lot through customer service in the store, I appreciate it, tremendous service, now advance for sumner, I'm coming 100%”
“(Translated by Google) Hello, good morning, just a big special thanks for the great service oy or after times in this place for Ana and Claudia. Thank you.(Original)Ola buen días solo un gran agredecimiento especial por el gran servicio oy o tras veces en en este local para ana y claudia.gracias .”
“I bought a phone about 5 weeks ago a TCL phone I've had good luck with it so far the customer service was good and no complaints so far hopefully I don't have any I also wanted to mention I went to pay my first bill and I got there right at closing time and he stayed 10 or 15 min past closing time so I could pay the bill which I appreciate it thxs again Steve h”
“I have been going there for year when I did my up grade I was 17 up grades behind my phone old the laughed lightly by my name frankie why do you still have this dinosaur it shouldn't be working”
“I had a good experience selecting a phone plan from this AT&T store. The workers I interacted with, Harris and Xavier, were very professional and knowledgeable about the various options and helped me set up a plan quickly. Impressed with this location.”
“I would like to share my incredible experience with a staff member by the name of Premere from AT&T on Boston Road in Springfield, MA, for his exceptional assistance in troubleshooting my Apple Watch. He demonstrated a high level of professionalism and expertise.”
“I went to the ATT Store in West Springfield. Gabe was amazing to work with to upgrade my phone. He was informative, knowledgeable and respectful. He didn't push me or try to get me to buy more stuff when I indicated I didn't want to. He was easy to talk to and explained all the tech stuff I didn't understand. ATT has an asset with Gabe, I hope they treat him well.”
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“I came in to upgrade my phone and was assisted by store manager Bailey. Not only was she patient but also super helpful she went above and beyond with her customer service to ensure all my information was correct and to also inform me of the best ways to save money during the process.”