Brooks Brothers, America’s oldest retailer, has been creating classic American sportswear and tailored clothing for over 200 years. Known for inventing the Oxford Cloth Button-Down shirt and offering high-quality suits, dress shirts, and chinos, the store is dedicated to providing a great experience both online and in-store. Customers appreciate the helpful and friendly staff, who are always available to assist with fittings, alterations, and personalized service. Many reviews highlight the excellent customer care, with staff members going above and beyond to ensure quick and efficient tailoring, often delivering suits within a few days. Visitors also value the knowledgeable store managers and associates, who create a welcoming atmosphere. Although some customers wish for a closer store location, they still enjoy visiting the Hartford store and recommend it to others. Overall, Brooks Brothers is praised for its quality products, attentive service, and commitment to making each shopping experience special for all occasions.
This was my first purchase at Brooks Brothers and it was a great experience. Mrs Kim Wolverton treated me and my wife very well, with great kindness, she made a great impression on us and when we arrived at my house and saw her business card we realized that She was the store manager, excellent service
June 2022
Had been there to buy a formal suit. Person there is very helping & assured me to deliver it early after duly customized. Got a nice deal with it.
April 2022
Steven is the best employee ever. They got me my tailored suit within 2 days so I could have it before my flight. They were kind, considerate, and did good work.
