Brooks Brothers, America’s oldest retailer, has been creating classic American sportswear and tailored clothing for over 200 years. Known for inventing the Oxford Cloth Button-Down shirt and offering high-quality suits, dress shirts, and chinos, the store is dedicated to providing a great experience both online and in-store. Customers appreciate the helpful and friendly staff, who are always available to assist with fittings, alterations, and personalized service. Many reviews highlight the excellent customer care, with staff members going above and beyond to ensure quick and efficient tailoring, often delivering suits within a few days. Visitors also value the knowledgeable store managers and associates, who create a welcoming atmosphere. Although some customers wish for a closer store location, they still enjoy visiting the Hartford store and recommend it to others. Overall, Brooks Brothers is praised for its quality products, attentive service, and commitment to making each shopping experience special for all occasions.
Went here this morning for a new suit with a bit of a time crunch - I was helped by Dan who blew me away with his efficiency and customer service provided. I was out of there within 30 minutes beyond satisfied with my purchase and look forward to picking up the suit. Thank you again Dan!
October 2023
This was my first purchase at Brooks Brothers and it was a great experience. Mrs Kim Wolverton treated me and my wife very well, with great kindness, she made a great impression on us and when we arrived at my house and saw her business card we realized that She was the store manager, excellent service
August 2022
Plenty of Selection, no sizing available for a Regular Cut Man
