“Doug runs a fantastic pharmacy in Stop & Shop. He is very thorough and I'm a complex patient with numerous serious health issues. He is always available to discuss side effects and help with transitions. The staff is kind and courteous also. Definitely recommend”
“We went in today to obtain passport photos. Both CVS team members with whom we dealt with, were very friendly and helpful. It was the middle of the day, so there were no lines and no waiting.”
“Very helpful and informative, easy to talk to about some precious metals I had and they walked me through everything so I was completely comfortable with my decision”
“The stop and shop employees here are always very friendly and welcoming. Ms.Rosalyn, Mr.Stephen, and Ms.Avril to name a few. They present with a smile and help anytime. I love that this stop and shop values the demographic of people that lives in this area and have dedicated ethic aisles to buy often used products.”
“Carrie, behind the pharmacy counter, is wonderful. She made an extra effort and saved $$ for my brother today. I've never experienced someone doing that in a national retail store before. Terrific representation for this store.”
“Well let me tell you,this Store is the BEST CVS ive ever been in! In this area there are 2 stores plus many other Pharmacy stores to choose from.Go TO THIS ONE! MaRTinA was EXCELLENT,she took the time to really help us and save us money etc. .She is a total Asset to this store ! We will drive across town to use this store from now on !;).”
“The staff are great and caring. It is so different from most pharmacies that I have used in the past. I use to go to CVS and the staff even the pharmacist are very unfriendly, not much help either. I reccomend Stop & Shop because you don't have to wait.”
“I just came back from picking up some prescriptions and an over the counter medication and couldn’t of had a better experience. The person who greeted me at the cash register had a big smile on and wished me hello. After I told her what prescriptions I wanted she informed me one wasn’t ready but if I wanted to wait, ended up being less than a few minutes, she would expedite it, which she must have.I also needed an over the counter medication and the pharmacist validated my use and informed me about some of the side effects that help me select the correct product and dosage.Great experience- thank you so much. Tough job that usually only gets complaints.”
“Forget the chains and come here instead. All the employees are super helpful, the store has lovely gifts. Places like this are one of a kind. Dr. Bob Kevorkian, the owner and pharmacist has lent his personal service and care to our family for 30+ years.The techs and other pharmacists are great, too. So many times he and his employees have advocated for us and dealt with doctors and insurance companies with integrity. Try that at a big chain.”
“Jamie and Valerie the pharmacist was extremely helpful and very kind to All the customers at the price chopper Pharmacy thank you for what you do *****❤️?”
“It astonishes me how kind, friendly, and helpful the pharmacy staff is here. I recently moved and got new insurance so it has been a pain sorting out all my prescriptions. Every time I call (which has been a lot), they are so friendly and patient with me, especially David. This walgreens definitely feels like a small business pharmacy, they remember your name and prior conversations. It is so refreshing to call and not have to re-explain a frustrating situation with my medications. Thank you for everything!! I never wait long either. For comments about wait times and staff, pharmacies are one of the most understaffed and undervalued components of our healthcare- try having some patience :-) we are all trying to make it through!”
“I don't know how this CVS could possibly be better! Staff remembers you, greetings as you pass front checkout, easy to find someone when needed. The Pharmacy reminds me of a neighborhood drug store that not only fills your Rx but provides real customer service.”
“Pharmacist, Regina is fantastic! Calm, knowledgable, explains things clearly. Reaches out to my dr & works with my insurance. Although there is a pharmacy closer to me, I travel to Simsbury for her excellent service and kindness.”
“The exact medication that my doctor prescribes me was ordered & not just substituted, like a previous pharmacy that I was using. I was sent a message when my prescription was ready with what the price would be, which was extremely helpful. Pick up was quick & easy.”
“The staff at this pharmacy is quite possibly the most helpful & friendly I have ever encountered. Worth also mentioning no errors, delays or headaches in the scripts actually being filled, very efficient.”
“10/10 recommend. Had the time of my LIFE here with my two friends on Tuesday morning at 10am. As a thrill seeker, the stop and shop pharmacy staff did not disappoint. I went here Tuesday morning for my second dose of the Moderna vaccine. The lady at the front counter was very friendly and helped with our paperwork. She even let me get my shot first because my housemate got hers first last time (it's only fair). Usually I am a mess when it comes to needles, but the lady who gave me my shot was so nice and I felt very relaxed. The plastic chair and privacy barrier were on point. I am awarding bonus points for her band aid aim. When my roommate and I got our first shot, the guy completely missed the injection location. However, I think band aids are just a formality for shots, nothing wrong with a little drip. After getting our shots we were sent to the luxurious observation area. We saw something on the internet that says if you do large arm circles your arm would be less sore, so of course we had to do massive arm circles. We got some strange looks from customers but some of the pharmacy staff gladly joined in. A bit later the nice vaccine lady asked how we were doing and I said, "Good do you have any of the vaccine stickers?" and unfortunately she said no but I said, "any sticker will do". They then proceeded to pull out a HUGE basket of stickers and I got to take TWO!!!! Incase you are wondering I took the sparkly cactus and the scary looking dog. The nice tall man in the back who did arm circles with us did ask if we were partaking in the events of 420 however we genuinely were not, we are just high on life. I am from the Boston area, however we might just have to come back for a visit.”
“Today I went in for prescription meds and ran into a complication with insurance. Kevin at CVS in Simsbury went above and beyond to help me get my meds free of charge through the VA. Kevin absolutely deserves a raise after how much he helped me this morning. He even was able to reimburse me for my previous visit a few weeks ago that was supposed to be free through the VA but there was a hiccup so I had to pay. He really was exceptional and did not need to take as much time as he did to help me, but he did. That’s the customer service that makes you always remember what that person did for you that day. Incredibly grateful for him today!”
“I believe this store struggled with staffing issue for a time period starting shortly after the end of COVID. They did their best and the staff was at least always pleasant and tried their best for you. That’s all you can ask for in customer service especially during hard times. To counter act the unfortunate numerous poor reviews, I’d like to state that I frequent this store, even when they weren’t at their best and the staff is always pleasant and available so give them the benefit of the doubt ?”
“CVS pharmacy is my favorite pharmacy, the layout of items is well organize, the environment is very clean, customer service is good availability of items over the counter is good.”
“The team member,Gabriel was helpful,he take good care of the costumers Everything was perfect. The Moneygram service was so good, didn’t have to wait for too long and the money was available”
“Walgreens in Canton closed down and my prescriptions were transferred to Walgreens in Avon. The staff are professional and courteous. I did have a issue on my Doctors end with a prescription and Walgreens handled it in a timely manner.”
“The customer service representative, realizing that there were two accounts under my phone number, and she took the time to go through both to determine which one had the best coupons that would reduce my purchase and I followed her instructions and I came out the happy shopper”
Loblaw Companies Limited is putting serious money into its retail network this year. Canada's largest food and pharmacy retailer announced it will spend $2.4 billion in 2026 to open new stores, renovate existing locations and strengthen its supply chain. The company plans to open 70 new stores in 2026. That includes 34 Shoppers Drug Mart and Pharmaprix pharmacies and care clinics, along with 31 hard-discount No Frills and Maxi grocery stores. On top of the new openings, Loblaw will renovate another 191 stores and continue construction on a roughly 1.2 million-square-foot automated distribution center in Caledon, Ontario.
