the worst client experience ever, the GM is ab horrible, not engaged and could careless about clients. The staff is completely unprofessional and disengaged. I will never shop at Saks Fifth avenue again
July 2022
NO ONE EVER answers phones. Placed an order in store which was lost and couldn't reach my salesperson or anybody to help me. Ridiculously poor customer service.
May 2022
Simply trying to call their store. Have tried every department and no one picks up. Ever! I don't leave many reviews, let alone bad, but this is just super annoying and simple when you purchased a bunch of things from their store.
