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“Our son took us to pumpkintown USA I bought a few items a white pumpkin & purple cabbage plant. Our son bought their famous apple cider doughnuts. We drove thru the pumpkin theme patch.”
“My sister and I came in here for a new battery for my car keys today. I asked the gentleman at the register if there was any way he could help me take the key apart. He took his time to take my key apart, get the new battery and replaced it all for me. He was so kind and friendly and went way above and beyond!!! I did not get his name but hopefully he sees this and realizes that he made my day. Such great customer service!”
8:30AM - 4:30PM
315 Saybrook Rd, Higganum
Hardware Stores
“The old 'Higganum Feed' was a dump and the people working the same sort you'd encounter at an inner city auto shop. The place is under new management which clearly takes pride in the appearance of the place and the gentleman behind the counter is friendly and helpful. Give it a try and you'll see for yourself. And no, no interest in the place, couldn't tell you the owners name.”
“I’ve been working with Horton since 1975 when I worked with the owners grandparents. They are the best. Businesses just aren’t like this anymore and it’s sad that more don’t track like Horton’s, always toward the quality”
“Great people who really know what they’re doing. They helped me choose the right snowblower, didn’t try to oversell me, and were there for me when I needed help afterwards.”
“There are two True Value stores at almost equal distances from my house: Killingworth and Country Paint and Hardware in North Branford. Both stores are well-stocked, and I can almost always get what I need at either one. Floor staff at both are friendly, helpful, and knowledgable. The difference is at the checkout stand. At Country, the cashiers will greet you with "Hi, how are you today? Did you find everything you needed?" They will then ring up your purchases and, at the last, politely ask for your phone number for the rewards program. But at Killingworth, without making eye contact or any greeting, the two usual cashiers bark "Phone number?" and engage you no further. Once you're done, you pick up your things and say to them, "Thanks, have a good day." They don't respond because they are barking at the next customer, "Phone number?" Leaves a bad impression. It takes so little to make a good one.”
“BEST HARDWARE STORE IN CT!!!!These people KNOW what they are doing!!!!!!!!Extremely nice, knowledgeable!!!!!!!You definitely will not find this kind of service at a big box stores!!”
“Ryan K. in the Millworks Windows & Doors department gives fantastic service. He has helped me choose three doors now over the course of over a year. He goes out of his way to help with orders. He remembers me by name. He is infinitely patient. He’s definitely my go-to for anything door or window related. Thanks Ryan!”
8:30AM - 3PM
155 Main St, Middletown
Hardware Stores
“house keys needed. quick and friendly ... and knowledgeable . very old master key tough one to get right. first attempt failed but a quick trip back and minor adjustments is all it needed. with a smile, beneath the mask ! thanks!”
“Darren & Shane are incredible! Great customer service and communication. Very knowledgeable on the products and gases they supply. I run a small business and they treat me like a million dollar customer. Always thankful for their expertise!”
“Bought a tub surround and fully satisfied with product and super impressed with all staff. From sales to delivery, friendly, knowledgeable, and helpful team. Had a glaze flaw on one panel and within the day the replacement was delivered.”
6AM - 8PM
909 Washington St, Middletown
Hardware Stores
“I've always found this Home Depot to be clean, well stocked, and usually I'm easily able to find the item, or employees can help me. Easy to get project advice, and we've been going here for years. The bathroom is pretty much always clean (way better than most places) customer service has been quite easy. Not super happy about the returns without receipt policy, but I understand why, as so many people shoplift. Just remember to send receipt to email, or use card every time so returns can be found by card#.”
“Great store!! Local owned and sooo soo kind everytime I go whether for birdseed or odd garden/car stuff. Super friendly and they always carry my mulch bags or birdseed to my car. Won't stop going ever.”
“Typical Home Depot. Staff is helpful, mostly, until you can't find something. Then it seems like staff is just as hard to find as what you're looking for. I eventually found some of the things I was looking for, compromised on a project because I didn't want to spend, chose the cheap way out. Didn't see everything I wanted, but got what I needed, so I guess it all worked out.”
“I like the convenience of having an olde tyme hardware and general store nearby. I wish they had an “old guy”…the fella that knows everything about everything and everyone in town.
My most recent visit had me returning something without a receipt and it went quickly and smoothly.
Whether you need paint, hardware, canning supplies or windshield wipers, hot sauce and a 10mm socket, Ace is the place!
One star deducted for the “old guy”.”
“A surprisingly varied inventory, including most of the things found at a local hardware store plus farm and outdoor tools. Outdoor clothes, tools, gardening equipment, trailer parts, pet and small farm animal foods, baby chicks and ducks, etc.”
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“My wife and I recently moved to Higganum, CT and just now discovered Higganum Hardware. The owners, two brothers, Taylor and Jarrett, opened the store in fall 2021. While young, they are dedicated to customer service and a huge variety of everything from nuts and bolts to Ben Moore Paints, to equipment...a huge variety of quality hardware goods. I asked them, what encouraged them to open the store...the answer, We looked at what Higganum needed and did not have...a Hardware Store. While we believe in the saying SHOP LOCAL, you also want high quality products, good service and location close to where you live and or work. Higganum Hardware fits all three. Go in once, you will choose Higganum Hardware as your go to store again and again. Simply the Best as Tina would say. Julian”