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“I have had a very positive experience today with Andrew. He is extremely knowledgeable and very polite. He is a true asset to your company and I look forward to working with him in the future.”
10AM - 7PM
100 Main St N, Southbury
Electronics
“Had a wonderful experience with my rep, Bobby, who helped me get my phone upgraded and made it very easy to understand what my next bill and ongoing bills will be. Recommend to anyone looking for mobile services!”
“I went into the Verizon on Wolcott St to get my phone upgraded. I was greeted by Kathy, the owner, she was very busy but made sure to greet and give attention to all the customers waiting. She went from person to person and tried to help everyone while customer's phones were updating or being transferred. She was so friendly and personable and I enjoyed chatting with her. There were two other employees working with other customers as well. From my observation, they were knowledgeable, patient, & friendly. Etan helped me and he made the transfer of my II Pro Max to 17 Pro Max so easy. He was friendly and made general conversation along with Kathy, that it made it feel more like a visit than a business transaction.
This is the kind of customer service that seems to be fleeting these days, but thankfully, it still exists at this Verizon store.
If you are in need of an upgrade or just want get started, go see Kathy and her staff. They are so knowledgeable of the product they are selling and they seem to genuinely care about the time that they spend with you. As busy as they were at no time did I feel rushed or dismissed.
Thank you Kathy & staff for a great experience!!!”
“Nancy is a sweet heart. Very knowledgeable a real phone expert. She'll go above and beyond to help the customer. Very happy. Highly recommended. Metro by T-Mobile at the mall. 100 stars for Nancy”
“I have worked with Barry of B&C for upgrades to my vehicles for 40+ years, having everything done from remote starters/alarms, simple speaker upgrades to full-blown upgrades (amps, subs, equalizers, stereo, etc). Barry has always done amazing work and provided superior equipment. I am not saying everything was perfect every single time, but if there was ever any issue (which is rare), it was always rectified immediately and at no charge.”
“They are very nice and generous! I was having issues with my previous carrier and they helped me and treated me with so much respect ! This is the best metro pcs location in Waterbury to go to! The staff is amazing and very respectful!”
“Such a pleasant experience today with Will and Krystal! They were very informative and handled our phone issue within minutes. Thank you guys so much we will definitely be back highly recommend Oxford Verizon. We felt welcomed from the start!”
“I went to the Naugatuck T-MOBILE and Zee was there to help me. He gave me a Samsung 8 watch with free along with a free I pad. He portrayed great customer service that we can only wish for but hard to get these days. I highly recommend coming to see Zee for all your T-MOBILE needs.”
“Earlier tonight, we visited this Metro PCS location. We were waited on by the delightful Julie. What a terrific employee!!! She engaged my very shy son so sweetly and she helped us with EVERYTHING. After having first visited the location at the mall where they told us the charge to update our existing lines to new phones was over $100 per line, Julie explained that this location charges $30 per line. And she helped us pick out the perfect phone for each of us. I've been a Metro PCS customer for around 8 years now and I love the service and the price. I will always go back to Julie for anything else we need. Thank you, Julie!!!”
“The guys at the shop didn’t low ball me with my items like a majority of pawn shops do !!! And they gave me multiple extensions around Christmas so I was able to get everything my son wanted and still get my items out of pawn , I recommend them to everyone before trying another shop service is always a 10/10”
“When I got up this morning I was getting nothing but pop up ads. I had to be in Stratford so I went to a T Mobile store there. The young man there helped me and I thought whatever he had done, but 45 minutes later the ads started again.
I stopped at T Mobile in Watertown.
Miles was Great!
He took my phone, looked at the apps that were running and unistalled the app causing the problem. He showed me how to check if the ads ever started again.
After a day of torment, Miles solved my issue in 30 seconds!
Super customer service here.”
“NAPA in Naugatuck is where I go for anything I need for my truck and car. If they don’t have what I need immediately they get it and fast. The manager has aimed to please and I’ve not been disappointed.”
“Went to this particular location after contacting customer care and a previous location with no luck. The nice women salesperson who works for this location is very smart and knowledgeable. She went above and beyond to take care of my phone issue. Thanks again for the great customer service.”
“Good bunch of guys. They had the model I wanted, bought it, they delivered and installed it. Easy peasy. The dryer had a banging noise, but they came the very next day and fixed it. I would purchase again from them.”
8AM - 11PM
300 Chase Ave, Waterbury
Electronics
“Clean and Staff that help you and know the store but avoid weekends or busy times. Love the prices and wait for stuff, Black Friday and Holidays. Everything you Want and Might Need for everyone.”
“I went to the Brass Mill mall location for help getting my sons phone reset because of problems with the screen. I had been to 2 other locations for help and was pretty much blown off. I was lucky enough to get Emily who took her time, figured out a strategy and completed the reset for me. I couldn't be more happy with the service. Emily is the best! Don't lose her!”
Open 24 hours
511 Cooke St, Waterbury
Electronics
“People like to hang out here! Depending on the time that's the kinda crowd you will find! No seats & tables but they will stand at the register talking & talking! Sometimes just buying ticket after ticket ! Scratching in search of those millions! You can always come in and grab hot food and coffee or on a hot day some chips and a slurpee !! They now have an iPad "BELLY" at the counter for you to check-in and accumulate points towards free coffee food snacks, and slurpee for a year ! I something like that you need 5,000 points! At 5 points a visit it doesn't seem that hard. All it takes is your email address and a belly card! Easy enough!! They also have gift cards and charcoal for that BBQ on the whim !!”
Open 24 hours
188 Davis St, Oakville
Electronics
“Clean, Pleasant, and Kind, the Staff know a lot it's hard to have sooo many selections as in smokes, drinks, Snacks, and Everything as We love about 711 as a kid. Went to the schools. Still dislike the Parking lot it's clean but, not enough lighting. It's fine during the day but, night it's tooo much for me. Need more night staffwith all the Uber eats etc.”
9:30AM - 7:30PM
580 Lakewood Rd, Waterbury
Electronics
“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”
Open 24 hours
1664 Baldwin St, Waterbury
Electronics
“Hard Working Staff who work long hours but, are very Kind to All who come in. The Parking lot needs more lighting and it's a older building but, the Owner keeps it up. Clean and Bright everything a 711 needs. Also my favorite is the sugar free slur-pies or Diet Coke when I know it's bad but that's the day I'm having. Lotto All the Snacks even snacks and Fresh.”
“Why does every leave such bad reviews for?! I have never had an issue from Aaron’s before! They have met all my needs and has been working with me for a few years now so I am a regular customer to them. What do y’all expect it’s RENT TO OWN if y'all don’t know what that means then do not rent to own from this store. Now 2ndly if y'all customers didn’t cuss out the mangers in person or over the phones y’all customers wouldn’t be getting the same ass attitude back ever hear the expression
“YOU GET WHAT YOU GIVE” well now you have. If you don’t know you will most certainly find out. Customers If you give out disrespect you will get it right back.
Ive been hearing some of y'all customers getting loud with the mangers and the people who work at the store. Be grateful that y’all receiving furniture I bet you if y’all when else where you wouldn’t be receiving furniture and that your bank accounts would be getting low. If you give respect then you will receive respect. If you customers be disrespectful you will get disrespected back. Simple. Reading these comments yall people especially the ones who has mommy and daddy to save yall is real disgustingly disrespectful watch your tone with people especially with certain ones bc your tone can get ripped tf out of your throat.
Now to the managers and to the people who work at this store thank you for putting up with all these rude people very day and not allowing them to walk all over you. You guys literally deal with rude ass people everyday and I’ve seen and heard it first hand. Great job for keep y'all composures and not stooping to their levels.”
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“Exceptional Experience - True Audio Enthusiasts
I recently purchased Sonus Faber speakers from Take 5 Audio, and the experience with Chris and Bob exceeded all expectations.
Bob’s passion for audio is contagious. You can tell immediately that he genuinely loves what he does - this isn’t just a job for him, it’s a calling. Talking shop with Bob about gear, speakers, and the nuances of high-end audio was a highlight of the buying process. His enthusiasm and deep knowledge made me confident I was in the right hands.
Chris is the consummate professional. He helped me navigate the decision-making process with honesty and integrity, never pushing but always informative. His approach made it easy to make informed decisions that were right for my setup and budget. No pressure, just genuine expertise and helpful guidance.
What impressed me most was their honesty. They could have upsold me, but instead they focused on what would truly work best for my needs. That kind of integrity is rare in retail these days.
The combination of Bob’s infectious passion and Chris’s professional expertise makes Take 5 Audio stand out. Whether you’re a seasoned audiophile or just starting your journey into high-end audio, you’ll be in excellent hands with these guys.
Highly recommended without question. If you’re in the market for quality audio equipment and want to work with people who truly care about getting it right, Take 5 Audio should be your first stop.”