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“Cannot say enough about the great service I always get from Brandon at Watertown Verizon store.He always goes above and beyond to solve the problem and dies it with a smile?”
“I went into the Verizon on Wolcott St to get my phone upgraded. I was greeted by Kathy, the owner, she was very busy but made sure to greet and give attention to all the customers waiting. She went from person to person and tried to help everyone while customer's phones were updating or being transferred. She was so friendly and personable and I enjoyed chatting with her. There were two other employees working with other customers as well. From my observation, they were knowledgeable, patient, & friendly. Etan helped me and he made the transfer of my II Pro Max to 17 Pro Max so easy. He was friendly and made general conversation along with Kathy, that it made it feel more like a visit than a business transaction.
This is the kind of customer service that seems to be fleeting these days, but thankfully, it still exists at this Verizon store.
If you are in need of an upgrade or just want get started, go see Kathy and her staff. They are so knowledgeable of the product they are selling and they seem to genuinely care about the time that they spend with you. As busy as they were at no time did I feel rushed or dismissed.
Thank you Kathy & staff for a great experience!!!”
10AM - 7PM
100 Main St N, Southbury
Electronics
“Johnnie is my guy!!!! Been coming to him for years and no matter what the situation is, he always figures out how to take care of me. I broke my phone this time and he managed to get me a new phone without killing my bill. I bust his balls all the time because Verizon is expensive but I know when I go to him I'm getting someone who knows their stuff and who isn't gonna try to screw me over as soon as I walk in the door. The service is pretty good where I need but he's a big reason why I haven't switched after all these years.”
“Nancy is a sweet heart. Very knowledgeable a real phone expert. She'll go above and beyond to help the customer. Very happy. Highly recommended. Metro by T-Mobile at the mall. 100 stars for Nancy”
“Had a full system install from head unit to interior speakers to amp and sub. Barry went above and beyond to make it killer!! Top tier customer service and I’m very happy with the results! Barry is the real deal! His years of experience shows in his exceptional work. If you are looking for a professional install, it will be hard to find someone better!”
“They are very nice and generous! I was having issues with my previous carrier and they helped me and treated me with so much respect ! This is the best metro pcs location in Waterbury to go to! The staff is amazing and very respectful!”
“We had the pleasure to work with Krystal when updating our iPhones and verizon service. The Verizon online backend was clunky and buggy, maybe due to having large sales volume, but Krystal knew how to work through or call in for help. Even days later she still worked the account.
Krystal also checked in a week later to see if all was good. Superb service”
“Earlier tonight, we visited this Metro PCS location. We were waited on by the delightful Julie. What a terrific employee!!! She engaged my very shy son so sweetly and she helped us with EVERYTHING. After having first visited the location at the mall where they told us the charge to update our existing lines to new phones was over $100 per line, Julie explained that this location charges $30 per line. And she helped us pick out the perfect phone for each of us. I've been a Metro PCS customer for around 8 years now and I love the service and the price. I will always go back to Julie for anything else we need. Thank you, Julie!!!”
“Good bunch of guys. They had the model I wanted, bought it, they delivered and installed it. Easy peasy. The dryer had a banging noise, but they came the very next day and fixed it. I would purchase again from them.”
10AM - 8PM
129 Rubber Ave, Naugatuck
Electronics
“Zeshan, was amazing shared all great deals and was very patient with me ,he answered all questions and went beyond his duties I walked out very very satisfied and smiling,he was awesome”
“Went to this particular location after contacting customer care and a previous location with no luck. The nice women salesperson who works for this location is very smart and knowledgeable. She went above and beyond to take care of my phone issue. Thanks again for the great customer service.”
“Very helpful getting free items during the Milwaukee sale. They gave me flyers and helped me pick out the items. Love these guys. #Christmas Gifts, #Naugatuck NAPA Auto Store”
“I am floored with the professionalism,the kindness and the patience of Kaylaand Terrence.I was so nervous about finding a new mobile carrier and now I’m excited about this new relationship with T-Mobile. These two people exemplify the finest of customer service andit is very clear that they care a lot about their customers and guests.Kayla is a dream: so knowledgeable, so efficient and so confident.They are the cream of the crop and I hope they get recognized.I’m so thankful for them both and I am referring friends and family to this store, absolutely.”
8AM - 11PM
300 Chase Ave, Waterbury
Electronics
“Clean and Staff that help you and know the store but avoid weekends or busy times. Love the prices and wait for stuff, Black Friday and Holidays. Everything you Want and Might Need for everyone.”
“I went to the Brass Mill mall location for help getting my sons phone reset because of problems with the screen. I had been to 2 other locations for help and was pretty much blown off. I was lucky enough to get Emily who took her time, figured out a strategy and completed the reset for me. I couldn't be more happy with the service. Emily is the best! Don't lose her!”
“I came here in need of a small loan on an item. The whole team makes you not just recognize but appreciate the family atmosphere. I asked Kyle and Corey for help literally 10 minutes before closing. Not only did they take the time but made sure I got a sweet deal on the items I brought in. Inventory is growing and I’m buying. Definitely worth more than 5 stars.”
“A great deal can be learned about a company in the first few minutes of interaction. From my initial phone call to gather information, to my conversation with David, to my visit to their Naugatuck location, everyone was pleasant, knowledgeable and eager to help. I can't say enough good things about my experience with Norcom. I give the staff at Norcom 5 stars!”
Open 24 hours
511 Cooke St, Waterbury
Electronics
“People like to hang out here! Depending on the time that's the kinda crowd you will find! No seats & tables but they will stand at the register talking & talking! Sometimes just buying ticket after ticket ! Scratching in search of those millions! You can always come in and grab hot food and coffee or on a hot day some chips and a slurpee !! They now have an iPad "BELLY" at the counter for you to check-in and accumulate points towards free coffee food snacks, and slurpee for a year ! I something like that you need 5,000 points! At 5 points a visit it doesn't seem that hard. All it takes is your email address and a belly card! Easy enough!! They also have gift cards and charcoal for that BBQ on the whim !!”
9:30AM - 7:30PM
580 Lakewood Rd, Waterbury
Electronics
“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”
Open 24 hours
188 Davis St, Oakville
Electronics
“Clean, Pleasant, and Kind, the Staff know a lot it's hard to have sooo many selections as in smokes, drinks, Snacks, and Everything as We love about 711 as a kid. Went to the schools. Still dislike the Parking lot it's clean but, not enough lighting. It's fine during the day but, night it's tooo much for me. Need more night staffwith all the Uber eats etc.”
8AM - 10PM
144 Bank St, Seymour
Electronics
“These wonderful people who work at the pharmacy , I can’t thank you enough for all that you do. I would like to say your are all appreciated. Just know that I’m busy times you’re making people happy and I wish there were a way we could all make things a little easier for you. You are appreciated and I thank you”
Open 24 hours
1664 Baldwin St, Waterbury
Electronics
“Hard Working Staff who work long hours but, are very Kind to All who come in. The Parking lot needs more lighting and it's a older building but, the Owner keeps it up. Clean and Bright everything a 711 needs. Also my favorite is the sugar free slur-pies or Diet Coke when I know it's bad but that's the day I'm having. Lotto All the Snacks even snacks and Fresh.”
“Why does every leave such bad reviews for?! I have never had an issue from Aaron’s before! They have met all my needs and has been working with me for a few years now so I am a regular customer to them. What do y’all expect it’s RENT TO OWN if y'all don’t know what that means then do not rent to own from this store. Now 2ndly if y'all customers didn’t cuss out the mangers in person or over the phones y’all customers wouldn’t be getting the same ass attitude back ever hear the expression
“YOU GET WHAT YOU GIVE” well now you have. If you don’t know you will most certainly find out. Customers If you give out disrespect you will get it right back.
Ive been hearing some of y'all customers getting loud with the mangers and the people who work at the store. Be grateful that y’all receiving furniture I bet you if y’all when else where you wouldn’t be receiving furniture and that your bank accounts would be getting low. If you give respect then you will receive respect. If you customers be disrespectful you will get disrespected back. Simple. Reading these comments yall people especially the ones who has mommy and daddy to save yall is real disgustingly disrespectful watch your tone with people especially with certain ones bc your tone can get ripped tf out of your throat.
Now to the managers and to the people who work at this store thank you for putting up with all these rude people very day and not allowing them to walk all over you. You guys literally deal with rude ass people everyday and I’ve seen and heard it first hand. Great job for keep y'all composures and not stooping to their levels.”
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“Great atmosphere and Take5 takes their time to help you find the right equipment within your budget. Expert advice, friendly and honest, which to me is key. All of my Home theater and 2 channel gear was purchased at Take 5. Professional and courteous staff.”