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9:30AM - 6:30PM
578 Main St, Middletown
Mobile Phones
10AM - 8PM
105 Main St, Middletown
Mobile Phones
“Manager Michael was great. He was the only one in the store but was able to successfully manage 3 customers with calm integrity and a kind disposition. I was in just before close the day after the 4th of July and was in a really desperate spot, my phone having been fried from water. He was a huge help and did everything to help me get a new phone and get it set up. He was great, the best!”
“I had an amazing experience at the T-Mobile store! The service was outstanding from start to finish. Chantel and Trinity were incredibly helpful, patient, and knowledgeable. They took the time to answer all my questions and made sure everything was set up perfectly before I left.
It’s rare to receive customer service this good these days, and they truly went above and beyond to help me. I really appreciated how friendly and professional they were throughout the entire process.
If you visit this location, I highly recommend asking for Trinity or Chantel — they made the experience easy and stress-free. Thank you again for the amazing service! 🙌”
“Spent 2 days getting my phone I paid for in full, went to the store to pick it up and verison had flagged it for fraud protection. Spent 3 hours on the phone resending the same confirmation info 4 separate times, and the person working with me was there the whol time until the store closed. I had to come back the next day and do the same thing again, 9am sharp jose went to bat for me with verisons fraud prevention, got the order to go through, helped me with my phone # transfer issue from my old servce and got me all set up and on the road. GIVE THESE PEOPLE RAISES AND BONUSES, THEY'VE EARNED IT!”
“I went into the store today and Joshua assisted me. Joshua exceeded my expectations. He went above and beyond to assist me. The customer service was absolutely incredible. I appreciate Josh for being patient and taking his time to assist me.”
“Every trip I’ve made to the store has been made better by the lovely employees, they’ve all been incredibly polite and helpful, wonderful sales people, and I will continue to choose this as my go to Verizon store in the future. I’d rather go to this location than any other in the state”
“My phone was acting up so I brought it in. I thought Kim was very knowledgeable and she explained what was going on with it. She was so helpful. They're aren't many places with helpful AND friendly staff.”
“The salesman was good got me in and out in 20 minutes. He gave me different options on my iPhone and didn’t try to upsale me. I came here because of its ratings and it was worth the drive.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Display on my MacBook Pro broke on Monday. Brought it in to the shop around 5p. They fixed it and had it back to me by 2pm the next day. Great service and reasonable prices. Can’t recommend them enough.”