The United States Postal Service at 11 Silver St is a reliable and important part of the community, delivering mail and packages to over 157 million addresses across the U.S., territories, and military bases. It processes nearly half of the world's mail and operates more than 30,000 locations nationwide. This location offers walk-in passport services and is known for helpful and knowledgeable staff. The lobby is always clean, though it has an older appearance. Customers appreciate the staff's willingness to go above and beyond, especially when solving complicated issues or helping with packages. Some users suggest that the hours for P.O. Box access could be extended to better serve customers, as current hours are limited compared to other states. Overall, the post office provides secure, reliable, and friendly service, with staff dedicated to assisting customers in any way they can.
Dante, GREAT CUSTOMER SERVICE! Never had such an ease at a post office until today, this gentleman is class!
May 2024
Staff is consistently helpful,and knowledgeable. The lobby is always clean but could definitely use some updating. It gives 1970's vibes.
May 2024
Had a great experience at the Middletown Post Office. I am moving out of state, but had a complicated process. Ivan was so knowledgable and helpful. He came up with a creative solution that would ensure my transition went smoothly.
