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“I had a Great experience with Michelle she was awesome, patient and very knowledgeable, and friendly not only with me but with every customer that came in, Michelle was the only salesperson working on this busy Saturday and literally got all three of us done without getting overwhelmed or frustrated not one time. while waiting for my phone to load she was faced with a very difficult customer and handled that great and did not let that affect her performance with us and still was nice to them even though she was faced with nasty comments and rudeness thank you Michelle!”
“Cannot say enough about the great service I always get from Brandon at Watertown Verizon store.He always goes above and beyond to solve the problem and dies it with a smile?”
“Kathy is amazing she has been my representative for over 9 years she even help me raise my children over having iPhone how to manage the phones with my children she very passionate professional and will handle any problems and issues you may have she’s amazing”
“"The entire experience, from selecting my new number to activation, was hassle-free, and I appreciate AT&T’s excellent customer service and reliable network coverage”
“Cristal gave me some of the best care while here, she was patient and kind and helped me work through phone problems i’ve been having for months! she truly went above and beyond”
“I was very satisfied with my results and service at store 459 in Waterbury Ct. The sales associate Beatriz was a god send. Very professional and knowledgeable about all my devices purchased.”
“I recently visited The Fix for a phone repair, and I'm thoroughly impressed! Quick service, fair pricing, and friendly staff. Highly recommend!
Thank you, The Fix!”
“Kudos to Brandon at the at&t phone store in Cheshire Ct.
He was patient & provided EXCEPTIONAL customer service while trying to get my new cell phone replacement phone to work. A SIM card was replaced & it took nearly 4 hrs. for someone in Network to review the issue. It wasn't resolved until I requested a "supervisor". Being an at&t retiree, I know how important customer service is to the company & Brandon EXEMPLIFIED
that. 5 Stars for Brandon, 1 star for Network.
Thank you Brandon, again, for being so patient & professional.”
“Excellent service, the repair man told me to drive to the front of the store and he would fix my phone and bring it out to me.. I waited 5 minutes and he had the job done!”
“Had an amazing experience at this location. Soti went above and beyond to make sure all my needs were meet . I highly recommend you go to this location and speak to Soti she knows her stuff & has GREAT deals .”
“We got off to a rocky start trying to migrate 3 lines from a competitor. Most of the problem originated with the mother-ship on the 800-number and continued when we visited this location. They eventually helped us figure it all out and I wanted to than Dariel the store manager. I rated "4" based on the whole experience and I blame the folks at the 800-number for over-promising and lacking on the follow-through. This store is likely a "5" if you were to go in start with them. Thanks Dariel for taking the time.”
9:30AM - 7:30PM
580 Lakewood Rd, Waterbury
Mobile Phone Accessories
“I was looking to switch my service so that I can have more high speed internet. I use my phone all day long and I need high speed for music and watching YouTube. This service is the absolute best.”
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“Tim was absolutely amazing with helping my mom get a new phone. She has an older phone and was afraid of losing her contacts and pictures but Tim made the process super easy and we were in and out! Thank you, Tim!”