Rich's Car Works Inc. is a reliable, family-owned and operated auto service shop that has served the Naugatuck community for over 33 years. The shop provides personalized attention, quality workmanship, and honest pricing. It is known for being very professional, with a high level of professionalism and caring for customers that goes beyond expectations. Customers report that appointments are very easy to schedule, with work often completed the same day, getting customers in and out efficiently. The ASE-certified technician is very knowledgeable, trustworthy, and goes above and beyond to help. The shop specializes in diesel light-duty pickups but is equipped to handle all makes and models of cars, SUVs, trucks, and vans using state-of-the-art equipment. Services range from general repairs and maintenance like oil changes and brake service to major repairs and Pre-Purchase Inspections. The technician provides thorough assessments, explains findings in an understandable way, and offers honest, fair evaluations, even providing pictures for clarity. The shop's honest service is highlighted, with instances where necessary work was identified reasonably while unnecessary work was avoided. As a NAPA AutoCare Center, it offers a nationwide warranty on qualifying services. Overall, the impression is of a shop that genuinely cares about providing good, honest, and top-quality service.
I have been bringing my car to Rich’s for many years. I wouldn’t trust my car repairs to any other mechanic. Very honest people and reasonably priced.
August 2025
I always use Rich's. Very easy to schedule an appointment. Has my car done in the same day. He will let me know if he found something else that needs attention right away or will need to be done on the next visit. Very professional.
August 2025
The level of professoonalism , caring for their costumers goes behond, been with them for years. The services is always top quality. Thank you both !
