Rich’s Car Works Inc. is a trusted, family-owned auto repair shop in Naugatuck with over 33 years of experience. Known for personalized service and honest pricing, the shop provides a wide range of repairs and maintenance for all makes and models of cars, SUVs, trucks, and vans. They specialize in diesel light-duty pickups but handle general repairs as well. The technicians are ASE-certified and equipped with modern tools, ensuring quality workmanship and reliable service. Customers appreciate the shop’s professionalism, caring attitude, and attention to detail. Appointments are easy to schedule, and vehicles are often ready on the same day. The staff takes time to explain repairs clearly, sometimes showing pictures to illustrate what needs attention. They are honest about what repairs are necessary, avoiding unnecessary work. For example, one customer had a thorough brake inspection that saved them money, as only the rear brakes were replaced after a fair assessment. Rich’s Car Works also offers pre-purchase inspections, where they carefully evaluate the vehicle and communicate findings in an understandable way. Customers note that the staff is friendly, polite, and trustworthy, often going beyond expectations to help. As a NAPA AutoCare Center, they provide a nationwide warranty on qualifying services, further assuring quality and reliability. Overall, Rich’s Car Works Inc. is known for honest, professional, and caring service that keeps customers returning time after time.
I took both my cars here for 5+ years and was always treated very well. Communicative, professional, and up front about things as you would hope an automotive shop would be. Rich and Shellie are very nice and knowledgeable.
If I hadn't moved away I would continue to bring my cars back here if I could.
September 2025
I have been bringing my car to Rich’s for many years. I wouldn’t trust my car repairs to any other mechanic. Very honest people and reasonably priced.
August 2025
I always use Rich's. Very easy to schedule an appointment. Has my car done in the same day. He will let me know if he found something else that needs attention right away or will need to be done on the next visit. Very professional.
