Extra Space Storage at 643 Farmington Ave in New Britain, CT offers a wide range of storage options, including climate-controlled units and RV parking. The facility features electronic gate access, multiple entrance and exit gates, a drive-in building, covered loading bay, loading dock, and parking spaces, making access easy and convenient. The site is clean, organized, and maintained with exceptional security and ADA compliance. Customers appreciate the professionalism, friendliness, and helpfulness of the staff, including managers and employees who make the process simple and stress-free. Many reviews highlight the great customer service, with staff members being polite, knowledgeable, and accommodating. The facility's features such as a wide drive aisle, solar site, Wi-Fi, and heated loading bay add to the overall convenience. Customers also value the competitive pricing, easy process, and the security and cleanliness of the units. Overall, Extra Space Storage provides a professional, friendly, and secure environment for storage needs.