Medical Labs near New Britain, CT

23 locations found near New Britain
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“I was a walk in today, for a blood test. Upon entering the gorgeous facility, I was greeted by 2 lovely ladies at the front desk of the hospital. They pointed out where Quest was, just past their desk. I did the kiosk entry and waited only 5 minutes before a lovely lady with an amazing smile, called my name. She was terrific, gentle with the needle, gracious and very caring, prepping for the initial pinch. We were done in 5 minutes. The only thing that happened that isn't good, is that I think my wallet fell out in the seat, and I didn't find out till I got home an hour later. I had just given her my credit card. I'm hoping she found it. They were closed and the front desk of the hospital didn't have it. So I'm stuck waiting overnight, to reach someone.”

3.6 Good18 Reviews

“Tia, Bella, George, Nicole... all great people! Excellent phlebotomists with great "stick" skills.I have been quite pleased with the customer service and ease of use of this facility in New Britain.I've had to bring my children here for blood work along with personal use, and the people are friendly and quite knowledgeable, and really make things easy when you're going to get blood drawn, which is never a fun thing.Other than the waiting room needing to be more temperature-controlled, in the winter or summer... don't have any more substantive feedback, criticism.The blood draw rooms are clean and neat and very organized, and everyone is very helpful and friendly and really wants to make sure your stay as pleasant and relaxed.It pains me to see bad reviews bc it's juts people complaining about waiting. Quite frankly, the reviews are likely not fair and should be flagged.I highly recommend this location. I've even seen some of the people that were there the last time I stopped in, and they greeted me warmly and were happy to see me. I would personally refer and have said to people to go to this location to have their blood drawn.Great job all! Keep up the good work. ?? ”

3.5 Good29 Reviews

“Got appt quickly and was seen quickly. Liked special air cleaning machine even though it was noisy. Medical staff & receptionist were professional, friendly & knowledgeable.”

4.4 Superb102 Reviews

“I had just gone to my doctor's for a physical yesterday and she wanted me to do blood work. I am off today, a Tuesday, so thought it would be a perfect time to do a fasting blood draw. I looked at the appointment calendar online, the morning was full. So I decided to try as a walk-in. I went right at opening and scanned my cards. It said that the next appointment was 2:30pm and did I want that? I went to other options and next thing I know it was starting over. I thought something was wrong and I started the process again. Just as I and a lady next to me also did, a staff member came out and called us by name. I was out13 minutes later. The young man who took my blood was very professional and fast! Great team work!”

3.3 Good59 Reviews

“I came in for a blood draw this morning feeling a bit anxious that can translate into "salty". That being said, the woman that did the draw (hate that I didn't get her name) was an absolute sweetheart.”

4.4 Superb7 Reviews

“Appointment was easy online as was check in upon arrival. Taken in a few minutes before my appointment time which was nice. Phlebotomist that drew my blood was exceptional. Always great service at this location. Thankyou!”

3.2 Average30 Reviews

“Upon checking in to my scheduled time I was almost immediately called in. The facility is extremely clean and the entire experience took less than 10 minutes. Completely pain free. As someone who is always extremely anxious when having blood drawn, this was by far the most comfortable and calm I have ever felt.”

3.1 Average48 Reviews

“Received great care. Staff was not overly friendly but she was not rude either. She was professional and quick: in and out in 10 minutes with an appointment. Did not require masks (as I saw that might be an issue from other reviews). Satisfied customer here!”

3.1 Average33 Reviews

“I went to this location a couple days ago and was very happy with the service. My appointment was for 9:30am but I was early and there was an opening for 9:15, so I was able to change it to that when I was checking in. I think I was taken in right at 9:15, so there was barely any wait time. I was a little worried at first because my order was a bit complicated, and the last phlebotomist I saw gave me the impression that she wasn't confident in what she was doing. This time, I had a different phlebotomist (Liana) and she was kind, patient, and competent. Despite my complicated order of tests, she still worked quickly but carefully. She was also able to find a vein quickly, which I appreciated because usually other phlebotomists and nurses have trouble with this due to my difficult veins and a lot of scar tissue. Overall I would recommend going to this location, especially if Liana is there.”

4 Good4 Reviews

“I just went there for more blood work and it was great. The person that drew my blood was Maria and she was great I felt nothing. With others they can’t find the right spot and have to try a few times. Maria got it right the first time without problems or pain. The best experience I have had.”

3 Average24 Reviews

“Great service and great staff! I had a prescription from my doctor and they had me in and out within 15 minutes. All my results were available the next day! If you want a smooth experience, make sure you make your appointment online. Although they do accept walk ins, they will prioritize people with appointments first. Early appointments book up fast. The staff at this Quest are very busy as I'm sure most of them are. Even so, they take such good care of their patients. Nice and clean office, smooth checking process. My phlebotomist was professional and gentle. I wish I caught her name. I was really amazed at how she handled my fear and anxiety with needles. Loving this location and will continue to come here for any blood work.”

2.9 Average21 Reviews

“I don't do well with needles/blood work and they made sure to make sure I felt comfortable and that I didn't feel rushed. I truly appreciated their efforts.”

2.9 Average19 Reviews

“I had the privilege of having Tammy as our phlebotomist for a recent blood draw, and I am absolutely blown away by her exceptional care and professionalism. What truly sets Tammy apart is her remarkable ability to make a challenging experience not only bearable but genuinely comforting.My daughter has a severe needle phobia, and I was worried about how the procedure would go for her. However, Tammy's extraordinary patience and gentleness completely transformed the situation. She took the time to speak with my daughter, soothing her fears and ensuring she felt safe every step of the way. The empathy and kindness she displayed were truly heartwarming.Additionally, my son, who is a minor, was also having his blood drawn. Tammy's interaction with him was equally outstanding. She didn't just perform the procedure; she also encouraged and reassured him, turning what could have been a nerve-wracking experience into a positive one.Tammy's professionalism, coupled with her compassionate approach, made the entire process smooth and reassuring. She is a true gem in the field of phlebotomy, and her ability to connect with patients, especially children and those with phobias, is nothing short of extraordinary. I am deeply grateful for her outstanding care and would highly recommend her to anyone seeking a compassionate and skilled phlebotomist. Tammy, you are a shining star in your profession!”

3.7 Good3 Reviews

“They are so kind and respect and helpful. My son and I went for blood testing and was a beautiful experience, I recommend this place for laboratory tests and more”

2.9 Average11 Reviews

“My experience here was fine. They were very busy but the line moved quickly. I was called at appointment time and was not there long. Staff was great. Terry was very professional and quick.”

2.7 Average50 Reviews

“After having a very negative interaction at the Bristol Quest I came to the Unionville Quest (what a wonderfully run facility) with kind and professional technicians. Leadership team management needs to recognize the great efforts this location and staff go to to give great customer service!!”

2.7 Average21 Reviews

“My phlebotomist Avery did a wonderful job today! I want to make sure she gets the recognition she deserves. My experience with her was quick, pleasant and painless.”

2.7 Average14 Reviews

“First time here, super impressed! I was able to register in advance, check in from my phone, & waited less than two minutes before they were calling my name. Very friendly & efficient!”

2.5 Average11 Reviews

“They do a good job wish they would stay one way instead of changing as they go along..some people don't have computers to make appointments for the tests..we like walk ins better”

2.5 Average14 Reviews

“I needed my blood drawn early this morning before work. I went here, and Noelia was fabulous! It was super quick, and I didn't feel a thing. I will be coming here from now on. Thank you Noelia!”

2.3 Poor23 Reviews

“I scheduled an appointment to get blood work done. When I got to the beeches I was informed the appointment was actually at the other meriden location. However, Bella the phelometomy technican told me she could still take me at the beeches and switch the appointment in the system. A big thank you to Bella as it was a very cold winter day and I was able to get my blood drawn by a patient caring healthcare individual. The world needs more Bella's especially when they are expected to care for others.”

2.2 Poor78 Reviews

“Painless blood work. I amincredibly impressed. There was no discomfort and didn’t even feel the needle! I have gone to Quest Unionville and Farmington but this was incredibly painless in comparison. Thank you!”

2.1 Poor75 Reviews

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