Home Decor in Newington, CT

“Had a delivery window of 8am to 11am. Had a knock on the door at 7:30am and found my chair and 2 delivery men in my driveway! I wasn’t even up yet! But they brought in my chair and set it up in 5 minutes and were done! Never had such an early and quick delivery before. And I love my new chair!”

“When we bought our new condo, my husband and I wanted to have a custom sofa crafted to fit our living space and our lifestyle and to co-ordinate with other furniture we already had from our previous home. I called the Newington Bassett store and got Lisa Ruglio. I discussed our ideas with her over the phone and she was very helpful and assured me Bassett could do the job. We met with Lisa in the Newington show room where she showed us all the different collections and options, including hundreds of fabric samples. She patiently answered every question. She studied the photos we brought of our existing carpet, furnishings and wall color and the room measurements and made great suggestions on what options would give us the seating and the look we wanted. With Lisa's guidance, we crafted a beautiful u-shaped sectional sofa with a chaise on both the right and left sides and two comfy seats in the middle. We also ordered a matching ottoman. Lisa made wonderful suggestions, including ordering rolled arms and piping to add the bit of old-world formality my husband wanted while still offering casual comfort. While the custom-crafted sofa was being built, I stayed in touch with Lisa from time to time by text. When our furniture arrived in Connecticut six weeks later, Lisa made sure it was delivered promptly and expertly to our condo. The technicians were on time and fanstastic and so respectful of our home. Furniture is a major purchase. Go to a pro like Lisa and a quality firm like Bassett if you want it done right! Lisa is nice, too!”

“Two things. First on the website it states at the Newington store the box spring was in stock. It is not, no box springs are…. To get a box spring in Newington you must visit Bob’s, order, and pay for the box spring then it can get shipped to the store where I come and get it… I’m still awaiting the call to pick up this box spring.
Second, I didn’t appreciate that I asked for the $150.00 and the sales person started ordering the $250.00 until I had it changed.
If the box spring is not what I was sold I will come back and give 0 stars. Thank you for improving.”