“Customer service was on point. Salesman, Kurt was knowledgeable about products and took the time to explain everything to me even though he was the only one working at that time. I recommended him and this store to anyone looking to purchase a new mattress.”
“We came back again to La-Z-boy for a new recliner. We were not disappointed. at the large number of choices available. Once again our saleslady was not pushy, but helpful, knowledgeable and kind. Very pleased with our choice.”
“Great experience! The gentleman, I think his name was Chris, I spoke with was very pleasant, professional, and helpful! He assisted me in purchasing a chest of drawers for my son. The prices were reasonable too! I would definitely recommend Raymour & Flanigan to anyone needing furniture! Thank you for all your help!”
“Anthony was great and super accommodating. I ended up using the Acima for checkout and he was able to help me troubleshoot the issue in the backend. Super easy, very hassle free. Him and the manager even let my charge my dying phone. Thank you!”
“I had a great shopping experience at Bob’s furniture in Newington . The sales team was friendly, professional, and h knowledgeable . All staff were helpful . All stand for”
“When we bought our new condo, my husband and I wanted to have a custom sofa crafted to fit our living space and our lifestyle and to co-ordinate with other furniture we already had from our previous home. I called the Newington Bassett store and got Lisa Ruglio. I discussed our ideas with her over the phone and she was very helpful and assured me Bassett could do the job. We met with Lisa in the Newington show room where she showed us all the different collections and options, including hundreds of fabric samples. She patiently answered every question. She studied the photos we brought of our existing carpet, furnishings and wall color and the room measurements and made great suggestions on what options would give us the seating and the look we wanted. With Lisa's guidance, we crafted a beautiful u-shaped sectional sofa with a chaise on both the right and left sides and two comfy seats in the middle. We also ordered a matching ottoman. Lisa made wonderful suggestions, including ordering rolled arms and piping to add the bit of old-world formality my husband wanted while still offering casual comfort. While the custom-crafted sofa was being built, I stayed in touch with Lisa from time to time by text. When our furniture arrived in Connecticut six weeks later, Lisa made sure it was delivered promptly and expertly to our condo. The technicians were on time and fanstastic and so respectful of our home. Furniture is a major purchase. Go to a pro like Lisa and a quality firm like Bassett if you want it done right! Lisa is nice, too!”
“I was looking all over for kitchen stools, then, I happened to have lunch next door. All I can say is, wow. The selection, quality, and service is amazing. So many options to choose from, high quality, and arrived much earlier than expected. I couldn’t be happier with the stools. Best investment.”
“I was very impressed with the guidance on purchasing, through the attention of delivery. Omar was very upfront and honest about all aspects of my purchase. I would absolutely purchase there again. I purchased 2 couches and entire bedroom (Q bed, 2 nightstands and dresser)”
“We couldn’t have had a better experience at the Bedroom Connection. Mark truly went above and beyond to get us a last minute bunk bed to surprise our 5 year for his birthday. It is hard to find such wonderful customer service these days and we were so thankful! Also, the quality of the furniture was top notch!”
“What a fabulous experience with Blaine he is so kind and helpful explaining my new device showed me a lot of great features and set it up exactly the way that!I love coming here because of him!”
“Great store, love my shopping experiences for the most part. Had a helpful interaction with staff in the dressing room. Have sometimes experienced long wait times at customer service but recently these appear to have improved remarkably. Unfortunately my check out experience was less than desirable due to the Team Lead attempting to expedite check out. It was handled in a manner that created chaos & stress and led to my order being completed wrong because she was rushing.”
“I had come here a few times last week to get a few things since I was in the area and had a great experience both times I had went. I was able to find everything I needed and even a few things I didn’t need too including a cure UConn sweatshirt lol. The store as a whole was very nice and clean and had a great selection of things too.”
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
Wayfair is testing a new, smaller store design. The online home furnishings giant, famous for its endless digital catalog, is trying a different strategy for its physical locations. The company announced plans to open a smaller prototype store in Columbus, Ohio, scheduled for late 2026. Located next to the Polaris Fashion Mall, the new space will span approximately 70,000 square feet.
Online furniture giant Wayfair is setting up shop in Atlanta with plans for a huge 150,000-square-foot store opening in 2026. The new location will take over the former Walmart space at The District at Howell Mill shopping center. This marks Wayfair's second big store, following its first location that opened in Wilmette, Illinois, in May 2024.
