Internet Service Providers near Newington, CT
28 locations found near Newington
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“I went here for an ID Fraud issue and while the man that waited on me was polite and attentive he himself could not resolve my issue he gave me the info that enabled me to speak on phone with someone that could. That person resolved my problem”
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“Steve was a great help today. He took the time to fix the problem and walks me through the steps to educate me on how to address it in the future. I'm rather behind on my tech knowledge and he didn't make me feel stupid. That means a lot. I'll be back.”
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“William Mayes was a tremendous help with the dreaded process of switching off one account to another and additionally swapping a line from a different provider over to Verizon and setting up new phones and explaining everything into detail. Definitely recommend going to this Verizon store and asking for William to assist with any of your phone service needs.”
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“Frankie and his team were awesome. It's easy to see right from the start why they've been in business so many years. Honest, knowledgeable, and affordable. He took care of my issue same day with an easy fix and not looking to upsell. He also gave a courtesy call a week after to confirm all was good with our tv.Thank you for the exceptional service, Frankie.”
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“I had a phone crisis today! I had received no respect with the customer service department on the phone. The crew at this store gave me all the right stuff - knowledge, time and honesty. I bought a phone from this store without hesitation.They transferred all my data over carefully and thoroughly. Thank you for putting my worries to rest. My new phone is working like a charm.”
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Internet Service Providers
“There will probably be a wait before an employee is able to assist you. But within a few moments of entering the store someone does acknowledge your presence and make you feel welcomed. The process of buying and activating a new phone or a new line to your account takes at least a good hour or two. But the staff is knowledgeable and very friendly.”
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“Came into the store look for a new phone and Kiana was incredibly helpful with the questions I had. She made the process simple and I left with a brand new phone.”
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Internet Service Providers
“The best location to go to for any phone service provider. All of the workers are so nice and professional. They handle every situation perfectly even when super busy. As long as they’re working I’ll always stay with T-Mobile (switched from having Verizon for 15+years).”
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“Not gonna lie, I came there after months of contemplating that I need a new phone I finally actually went and got one. But I had limited time and they got me in and out the door at great prices you will not be upset for going here you definitely will find what you need! Any questions just ask me. ??? The best deals, and the best phones. Great location too.”
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“I recently needed to upgrade my phone. I was disappointed to find that there were no offers or incentives available to me as a long-time Verizon customer and older retiree (even my old phone was ineligible for a trade-in rebate). In addition, while I didn't know it at the time, I was given inaccurate information in a chat on the Verizon site prior to going to pick up my phone. Not exactly a happy customer. All that changed when I got to the WestFarms Mall store. Everyone greeted me warmly and got right to work assisting me with setup. Adriana and Manny were especially friendly and accommodating, making sure that setup went smoothly. Adriana patiently completed data transfer while I waited. They set a good example -- and earned my 5 star rating -- for Verizon, the company, of positive customer service.”
Internet Service Providers
“Great experience with plainville Xfinity, Lorie were helpful and professional as always this is the second time she assisted me and I’m highly satisfied. Definitely I recommend this location great teamwork. Keep it up !”
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“I recently needed to upgrade my phone. I was disappointed to find that there were no offers or incentives available to me as a long-time Verizon customer and older retiree (even my old phone was ineligible for a trade-in rebate). In addition, while I didn't know it at the time, I was given inaccurate information in a chat on the Verizon site prior to going to pick up my phone. Not exactly a happy customer. All that changed when I got to the WestFarms Mall store. Everyone greeted me warmly and got right to work assisting me with setup. Adriana and Manny were especially friendly and accommodating, making sure that setup went smoothly. Adriana patiently completed data transfer while I waited. They set a good example -- and earned my 5 star rating -- for Verizon, the company, of positive customer service.”
Internet Service Providers
“I had a really positive experience with this store and it’s staff when I had a problem with my cell phone. Everyone was really polite and helpful, especially Manny who went above and beyond to help me resolve the issue and was extremely patient and kind. Great store!”
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“I don't normally do reviews but my experience stands out from a customer service perspective so I definitely wanted to take the time. I wish I could remember the gentleman's name but I needed a new phone immediately after crushing mine at work. I too am in customer service and during the time I was there I witnessed a level of multi tasking and care for everyone that came into the store. I could tell he really cared and that's not easy these days. Keep up the great work guys ☺️”
Internet Service Providers
“By far the most pleasant experience I have had dealing with anyone or any place within the wireless industry. Jose and Julian are true professionals and both went above and beyond to assist me, even at a time when they should have been more concerned with packing up and going home. Kudos, gentlemen. T-Mobile, if you are reading, give these guys a raise, they are true assets to your company.”
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“I was dreading coming here because of the poor reviews, but I have to say, I had a great experience! I needed to drop off some equipment, and got there once they opened. I was greeted with smiles by all of the staff, which was a pleasant surprise for a rainy Monday morning. Amory (sp?) helped me and she was nothing but professional. I was in and out in less than ten minutes! They earned five stars from me! ;)”
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“Saved my relationship with Big Red! Without going into too much of the backstory, my first ever trade-in for the brand new Samsung s23 promotion went sideways immediately. The website could not identify either phone during the trade-in process even though they had been verified before my purchase. Fortunately the manager and assistant manager were able to pull this dumpster fire together and I've been getting my bill credits successfully since March 2023.”
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“I went to Tmobile at the Walmart Plaza in Hartford and my experience with Angiecely was beyond phenomenal. Angie was professional, transparent, most importantly patient with me. She provided exceptional customer service. I'll definitely return to that store because of her. Thank you Angie!”
Internet Service Providers
“Frontier is coming along, it's DSL is getting better, more reliable. Hopefully they'll get fiber into the urban areas soon, apartment complexes, condos, ect.”
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“Jesse T was very wonderful and helpful with helping me get all set up with some perks associated with my account. Very patient polite and provide exceptional customer service. I originally set up my account at the cottage Grove Rd Bloomfield location and they were not helpful at all and didn't even answer their phone they rushed me out cause it was almost closing time didn't provide a charger for my phone which should have been included and they just rushed my transaction without giving me the proper links etc. So I called the new Britain location and Jesse helped with all my issues. Great employee!”
Internet Service Providers
“My husband & I arrived at T-Mobile today to see what kind of new plan we could get and upgrade my old phone. Osiah was extremely helpful & professional. He offered me the best value for what I could afford and then easily talked me into a few upgrades due to the benefits of my plan. They take over my Netflix & Apple TV accounts and I'm getting a way better deal on my internet with T-Mobile. I received a free I Phone 15 & Apple Watch with my new plan. Highly recommend. I also got a free pair of AirPods if I pay them off with my incoming gift card. You really can't go wrong!”
Open 24 hours
70 Broad St, Middletown
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I visited the Verizon store on the Berlin Turnpike in Newington, CT and was very fortunate to have Leticia assist me as she usually spends more time at the Verizon store at Westfarms. She was great! She was personable, professional, knowledgeable and got the job done in an efficient manner. My new Verizon iphone that I purchased online would not operate properly as the sim card that it came with did not function and I needed a new one. Leticia patiently and efficiently diagnosed the issue and resolved it. She worked with my for about 45 minutes to make sure all issues were resolved. Now that is excellent customer service! Thank you Leticia!”