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“I went in to get a new cell phone on my business account and the salesperson Marc Wright was extremely helpful. He was friendly, knowledgeable, and helped me make the right choice. He even found a promo code for me! I’d purchase a phone here again! Thank you Marc! I enjoyed talking with you too! - Todd”
“I had a Great experience with Michelle she was awesome, patient and very knowledgeable, and friendly not only with me but with every customer that came in, Michelle was the only salesperson working on this busy Saturday and literally got all three of us done without getting overwhelmed or frustrated not one time. while waiting for my phone to load she was faced with a very difficult customer and handled that great and did not let that affect her performance with us and still was nice to them even though she was faced with nasty comments and rudeness thank you Michelle!”
“I went into Hamden looking for help with my email and a new screen protector. The gentleman in there was very dismissive and didn't even attempt to help me. The next day I went into the Branford store and was lucky that Alex was working. He went above and beyond to help me. He was very patient while trying to work through my email problem and managed to get it resolved. He even found me a screen protector for an older model phone. Verizon should be proud of employees like him. Thank you Alex!”
“"The entire experience, from selecting my new number to activation, was hassle-free, and I appreciate AT&T’s excellent customer service and reliable network coverage”
“Jessica and Annette transferred 6 lines for me from T-Mobile with precision and ease. I felt very well handled. Very professional and courteous. Thanks Verizon!”
“The representative who helped named Anais was exceptional. We came in to start new service with at&t from boost. Boost was giving us trouble releasing our numbers there were 4 of us and Anais took her time, was very patient, and pleasant. Her and her co-worker made us feel extremely comfortable and not rushed mind you we showed up close to closing. They took great care of us and I will recommend the branford ct location to all my family members. Thanks again for such a great experience!”
“Gina is wonderful. She has a great deal of experience and her customer service skills are the best I’ve seen. I highly recommend her in the South Broad St office Meriden, CT.”
9AM - 7:30PM
206-A Whalley Ave, New Haven
Mobile Phone Accessories
“They are experts in their job. Fixed my broken phone in just 20 minutes and at a cheapest price in the town. Highly recommend this store to get your phones and other devices fixed!”
“Josh and Gabe are fantastic!!! Very knowledgeable and friendly. They helped me save a ton of money while also going home with some new toys. I highly recommend going to see them personally if you need anything related to wireless!”
“Kudos to Brandon at the at&t phone store in Cheshire Ct.
He was patient & provided EXCEPTIONAL customer service while trying to get my new cell phone replacement phone to work. A SIM card was replaced & it took nearly 4 hrs. for someone in Network to review the issue. It wasn't resolved until I requested a "supervisor". Being an at&t retiree, I know how important customer service is to the company & Brandon EXEMPLIFIED
that. 5 Stars for Brandon, 1 star for Network.
Thank you Brandon, again, for being so patient & professional.”
“Had iPhone 16 pro max screen Replace better price than Apple First screen was defective call Owner told me to bring iPhone back replaced screen with new screen works perfectly now”
“Uber satisfied with the attention to detail and the caring environment. Customer turned employee turned advocate.Best Wireless is a local business that is invested in the neighborhood.Speak to Marie, Kylie, Shawn or the ponytail guy.The team should be on a sitcom.”
“I had a great experience at the AT&T store thanks to Brittany! She was incredibly helpful in breaking down my bill and finding ways to lower it. I left with a much better understanding of my plan and felt confident about my choices. I highly recommend speaking with Brittany if you need any assistance she’s knowledgeable, patient, and truly cares about helping customers.”
“Just have to say my guy Alexis is very informed and trust worthy I got my kids on a cricket plans and I have to say I'm pleased with the customer service I was given and treated well .I have to say the extra drive was worth it as I'm closer to there other location. The neighborhood is sketchy but I noticed the local respect the guys in the store and I felt safe at all times. Great experience”
“I came into the store for help I got help either with the district manager here who also went out of his way to help and all on their own time they went out of their way and I'm very happy with the service here and I wouldn't recommend the store to everybody”
6:30AM - 11:30PM
784 Chapel St, New Haven
Mobile Phone Accessories
“this place is awesome it has all i need in one stop on the way to work amd back great selection of pretty much everything the coffee is always fresh love the hot food and the owner is super clean always sanitizing or cleaning something when i walk in. great service keeps me coming back twice daily. Thank you to all the businessmen and workers on the front lines these days we need more people like Norman in our community”
“Angelica was absolutely amazing! Her professionalism and customer service was excellent! She was thorough with her explanations for all aspects of our transaction.
She deserves a bonus and a raise!”
“We got off to a rocky start trying to migrate 3 lines from a competitor. Most of the problem originated with the mother-ship on the 800-number and continued when we visited this location. They eventually helped us figure it all out and I wanted to than Dariel the store manager. I rated "4" based on the whole experience and I blame the folks at the 800-number for over-promising and lacking on the follow-through. This store is likely a "5" if you were to go in start with them. Thanks Dariel for taking the time.”
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“Your service Representative Anthony was extremely knowledgeable and went above and beyond helpingmy family with all our needs.Great job retaining employees with this much knowledge and respect.We will highly recommend this location. *****”