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“Absolutely enjoyed working with Kennedy, I came in with a broken phone, she built up a good affordable plan and got everything done in less than 30 minutes. Can’t ask for better service than that”
“I need to let it be known that Alex at Verizon at the Derby location has the best customer service. It can be a ton of people inside and he greets each person individually and that alone is hard to find. I walked in and was out in less than an hour. I hope he can teach others the art of customer service. ?”
“The gentleman working at this location in Shelton was very helpful and was so knowledgeable that I didn't even have to go through the trouble of paying to get my phone fixed. He would be happy to help me but he was honest with me and I made the decision to just go ahead and order a new device instead of wasting money on a device that was no longer being updated by Samsung and the new flagship was due to roll out in less than 2 months. I have had my devices fixed here before and so have my family members and they did a fantastic job returning our devices to like new condition. I strongly recommend them for all your electronics repair needs.”
“"The entire experience, from selecting my new number to activation, was hassle-free, and I appreciate AT&T’s excellent customer service and reliable network coverage”
“Ask for Giovanni Mendez. He is very helpful and knows what he’s doing. It’s hard to have a good phone store experience these days but Giovanni will provide it.”
“Thank you John. Your service was a1, the best phone store service ever. I’m 66 years old and a hard sell. Your courtesy and respect was phenomenal. All sales reps should be like you.”
“Love taking my laptop to the tech team . They are friendly and are able to fix whatever issue I have with my laptop. They never disappoint. Thank you very much for giving my laptop a quick and speedy recovery.”
9AM - 7:30PM
206-A Whalley Ave, New Haven
Mobile Phone Accessories
“They are experts in their job. Fixed my broken phone in just 20 minutes and at a cheapest price in the town. Highly recommend this store to get your phones and other devices fixed!”
“I was fortunate to deal with Byron 3 times at the Barnum Ave Cutoff store in Stratford since switching to AT&T and each time he was great to deal with and if he couldn't help he gave me all the info to who can!
Great guy, much appreciated!”
“Reliable, Fast, and Friendly – The Only Place I Trust for Phone Repairs!
I have a bit of a Frankenstein phone — screen, back, battery... you name it, I’ve had it repaired! And every single time, this place has delivered fast, friendly, and affordable service.
They really go above and beyond — not only are the repairs reliable and long-lasting, but they also make the whole process easy and pleasant. It’s rare to find a place where you get quality work and a smile.
If you’re looking for a trustworthy spot to bring your phone back to life, this is it. Highly recommend!”
“I was very pleased with AT&T I recently purchased a new IPhone and I had a wonderful and very knowledgeable salesperson and her name was Julie and the store Manager Kevin was also very knowledgeable and helpful… Julie was very helpful, accommodating and very polite… I would recommend AT&T to anyone …”
“We recently switched our cell phone and internet service over to AT&T and we couldn't be happier with this store and the overall service. Jacob was absolutely wonderful and very honest. He took the time to explain everything in detail when switching our phones and was very patient during the entire process. We will be coming back to him and sending our family members over. Thank you!”
“Had iPhone 16 pro max screen Replace better price than Apple First screen was defective call Owner told me to bring iPhone back replaced screen with new screen works perfectly now”
“Uber satisfied with the attention to detail and the caring environment. Customer turned employee turned advocate.Best Wireless is a local business that is invested in the neighborhood.Speak to Marie, Kylie, Shawn or the ponytail guy.The team should be on a sitcom.”
“Yeah I'm giving a good review because they saved me a ton of money from AT&t so I got two phones and 2 lines cost me $65 a month so they're a good store to deal with”
“My brother in law and I stopped in at 10am as the store opened to upgrade our phones. Within minutes there were 5 customers in the store. Damon, the associate in the store, was incredibly calm, cool, collected and extremely professional and efficient in multi-tasking and handling every customer that was in the store on his own. I hope whoever owns this store and/or is the manager realizes what an asset Damon is to their operation. I’d travel out of my way to get the type of service Damon provided that day.”
“Liked the customer service and was able to port over my numbers and two new phones and the service I get through the Verizon network is excellent no complaints here ?”
“Just have to say my guy Alexis is very informed and trust worthy I got my kids on a cricket plans and I have to say I'm pleased with the customer service I was given and treated well .I have to say the extra drive was worth it as I'm closer to there other location. The neighborhood is sketchy but I noticed the local respect the guys in the store and I felt safe at all times. Great experience”
6:30AM - 11:30PM
784 Chapel St, New Haven
Mobile Phone Accessories
“this place is awesome it has all i need in one stop on the way to work amd back great selection of pretty much everything the coffee is always fresh love the hot food and the owner is super clean always sanitizing or cleaning something when i walk in. great service keeps me coming back twice daily. Thank you to all the businessmen and workers on the front lines these days we need more people like Norman in our community”
“I came into the store for help I got help either with the district manager here who also went out of his way to help and all on their own time they went out of their way and I'm very happy with the service here and I wouldn't recommend the store to everybody”
“Vince was a pleasure to work with and very knowledgeable. Helped me find a promotion & showed me price breakdown’s. Great dude very professional. Other staff Cortland, Shaq, & Hakeem were very helpful and friendly throughout the process as well. Awesome branch , good guys over here.”
“Man! That guy Carlos the manager is such a great helper, he gave me the best service I’ve ever had in any phone company, people like him are what make me want to stay with AT&T, he was so calm and efficient he answered all my questions with a ton of patience? thanks to him! :)”
“I came in an Wilfredo took good care of me I was able to switch from Cricket to Tmobile and was able to upgrade to the iPhone 16 for a great price and got me a amazing deal!”
“Well i was very impressed with Andrew and Jesse with hepling with my phone. It was around 630 pm and the guys where very helpful with fixing my phone and even stayed late to help fix my phone problems way past closing time about a hour after closing. They are the best. Thanks alot guys. You where great.”
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“Christopher was extremely patient and knowledgeable. We needed a lot of support in our visit, from transferring a line from Verizon to ATT, getting a new phone and accessories, and even signing up for new internet. Chris was able to answer all of our questions and provide solid advice. He was a joy to work with throughout the process. Thank you, Christopher!!!!!”