{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
8:30AM - 6:30PM
360-B Queen St, Southington
Shipping Centers
“This is my first time using this location UPS . Friendly , attentive and respectful . Clarified my questions and gave me the best options related to the package shipped . Sure would return for futures shipments .”
8:30AM - 6:30PM
285 Berlin Turnpike, Berlin
Shipping Centers
“Mailing return packages to Amazon, had the wrong location on one of them I don’t think it’s a hammock day. William was so kind to help me change the drop off location.
He was patient and efficient. So nice to have that kind of service”
“Malton at Pak Mail Avon was outstanding in his help, customer service and professionalism! I had a very last minute request for a pick up, pack, and ship. He managed to step in and have it all taken care of in hours! So impressed with him and this company!”
“Great manager! Needed a charger in a pinch right before the store was closing and he was able to help me out even though they didn’t sell the charger there. Very classy!!”
9:00 AM - 5:30 PM
137 S Colony St, Meriden
Shipping Centers
“I used ship sticks for the first time and they were great, getting me the correct holder for the fedex tag and didn’t even charge me. The clubs actually arrived 2 days before I needed them.”
“I created a 2x6 full color banner using artwork I designed and was able to pick it up the next day (about 12hrs later), with adhesive corner style hangers for leas than $40…you CAN NOT beat it!!!”
“Hector was wonderful and really saved my day! Without his dedication to making sure my package went out safe and in a timely manner I would have had toCome All the way back out here so thank you so much!”
“I needed HP ink for my ancient HP8600 printer. The On-Line internet prices were $58. The Staples Store $66. I told the cashier of the prices on the internet. He verified what I said and he MATCHED the price. Satisfied Customer”
“I return every three years to get an updated family timeline banner reprinted and this year it was more than 10 feet long! The staff helped me get a new printout for my reunion, but this time I also requested aid in sending my file to another FedEx center so another relative could also print a copy. Gayle Ann went over and above to communicate with the NY office to assist in making a perfect duplicate. I had great help from two staff who got me started also. Thanks so much!!’”
9AM - 6:30PM
141 South St, West Hartford
Shipping Centers
“Ashley Ganon at DHL West Hartford has been a great help with ensuring my package is delivered safely & when I am available to receive it! I was on vacation & contacted by Ashley, asking if I had any need to reschedule because a signature was required for delivery. Realizing I would love to have the date switched, it was does seamlessly and in a timely manner that didn’t result in chaos. That is so appreciated. The most valuable thing in life to me is time, and I really commend a job well done. Kudos to Ashley, she has great customer service reactions and intuitions, give her a big raise!”
“Great and fast service at this USPS location. Both ladies who typically operate the counter are friendly and competent. Rarely more than one other person in line, and good stock of supplies. I ship here regularly.”
“Visited the post office around 4pm on a Wednesday. The gentlemen working recognized that we were not super familiar with postage and kindly taped our package (while noting that it did need to be taped), helped us figure out the zip code to an address we were given the incorrect zip code to, and gave us the address of the nearest UPS for a return we needed to make through them. We were very thankful for his patience and assistance.”
“We kicked off a marketing campaign today for our family business. With only an old flyer to work off of, Raymond and the team in the print services department at Staples in Newington were 'clutch' in creating gorgeous poster boards and advertising materials for us. We appreciated Ray's knowledge, kind and attentive manner, and speedy turnaround. They will be our 'go-to' partners moving forward! Thank you, Ray and team!”
“After a very poor customer service experience at Glastonbury i decided to call the west Hartford location to see if i would get some help beyond "you have to have the design in your email" (for business cards). I called print & marketing (in west hartford) , shared the nightmare i had at Glastonbury with Alyssa. She was so awesome! very understanding and even invited me to their location to help my situation. When i arrived i was so impressed ! i met Mike the manager there and he shared his sympathy with me but then not only helped me get my order right. He also guided me through the mobile app and helped me save some rewards points for the next visit. Between Alyssa and Mike i'll absolutely take that 20 min drive from Glastonbury for my business supply needs. Thank u guys so much !”
“I originally ordered a new desk chair online for pickup at the Watertown location, but unfortunately they found it was damaged. I ordered again in West Simsbury, and found that in store they had the chair for $50 cheaper in-store than online. I mentioned that to associate Matt and he said he would handle it no problem! They reduced the price to the store price & I also mentioned I had a $15 online coupon that I used but it was fine because the in-store price was even cheaper than online with it. Matt mentioned it to the manager Mark and got approval to take another $15 off!! From being bummed out by the Watertown store to being happy I took the trip because of Matt & Mark! Thank you guys!!! I will be back!”
9AM - 1PM 2 - 4PM
715 George Washington Turnpike, Burlington
Shipping Centers
“Went there with my daughter for a passport appointment. Quick, great service, and seamless! I went to the Avon USPS and they canceled my appointment without calling. At this location, their photo services were down but they called me to let me know with plenty of time for me to go to the CVS across the street beforehand. This is definitely my go to USPS from now on!”
8:30AM - 6:30PM
123 Farmington Ave, Bristol
Shipping Centers
“I was the said “service agent” that was deemed rude and condescending by Linda on 4/13/2025. I’ve worked in this exact store for 10 years now and have been the pinnacle of customer service. Our store and myself in particular will stand for NO form of bullying. This women came into our store and used the self service machine we have in the front. This customer asked me whether she had to package the item as prompted on the screen, I responded with “I’ll do that part for you.” As soon as that nicety was extended unfortunately the rest of the process was ignored. Upon walking this women through the rest of steps and suffering the attitude that was unwarranted, I professionally said “you have a nice day.” About two minutes past and she comes back in to give me a peace of her mind. The four other customers that were in the store at the time as-well were just as confused by her behavior and apologized that I had to deal with that day to day. But of course we are not human beings.. we just scan your amazon packages. Respect is mirrored with respect. We don’t care how old you are, we don’t care what color you are, we don’t care how you identify, if you’re a bully, you will not be welcome here.”
“This is my favorite UPS Store! Ms. Leclair is one of the best notaries I’ve had the pleasure of encountering! Customer service, professionalism and all. The staff here are always very accommodating ??”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I've been quite satisfied with my interactions with employees at this location.As someone that's personally witnessed customers complaints.. their dissatisfaction is many times the employees simply following the rules.I wish everyone could work in customer service at least once”