U-Haul Moving & Storage of Plainville offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. They also provide U-Box containers, Moving Help® providers, hitch installations, and moving supplies. Reviews highlight the friendly and helpful staff, particularly the store manager, who goes above and beyond to ensure customer satisfaction. Despite some concerns about customer service, many customers appreciate the camaraderie among staff and their ability to handle challenging situations. While some customers experienced issues with reserved trucks not being available, the team worked diligently to provide comparable vehicles at the same cost. The office is clean and organized, making it easy for customers to pick up supplies like boxes and packing tape. However, there have been complaints regarding the cleanliness of some rental vehicles, with reports of smoke odors and debris in the cargo area. Overall, U-Haul Moving & Storage of Plainville is recognized for its commitment to customer care and efficient service during the moving process.
The app is not working for me.I cant take a photo for mileage and drivers license.The arrow traffic in the vicinity is confusing but overall still a 5 star.Van was in good condition,clean,the guy who assist me is polite,smooth transaction.I even drop off at night.
March 2026
Great customer service the girl that helped me out was fast and answered all my questions! Returning was easy and those associates were great too. Give me all bonuses!
February 2026
This was a DE-install of a hitch that I had installed on a leased car three years ago. I cannot stress enough the friendliness and professionalism of every single staff member that I encountered on this visit.
