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“By far the best community bank for customer service. Been with the bank for 5 years, and always get friendly, professional, and superb service.Tina, at the Niantic, went far beyond my expectations in assisting me when my accounts were compromised by a hacker. She had my banking up and running in hours, and the funds returned in one day. You don't get that service in the big box banks. I highly recommend Chelsea Groton Bank.RevRon Lake”
“I saw so many positive reviews about Mrs Kelly Robert and I must confess that surely she is a skilled professional trader and the best among all as her clients all said, she managed my account after I Invested $1000 and got a successful withdrawal of $12,000 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done with Mrs Kelly, your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her via.”
9:30AM - 4:30PM
441 Long Hill Rd, Groton
Banks
“CorePlus in Groton is wonderful. The staff is very helpful and friendly. My questions are always answered and they always tell me when the Credit Union is offering something new. Five stars!”
“I had to stop in at this location because I had issues uploading my checks to the website through my mobile app. The staff was friendly and helpful and I was easily able to get my situation resolved. Also found out that this yours or 90th birthday.”
9AM - 4PM
716 Broad St, Waterford
Banks
“First time at this branch, usually bank online, but needed to come in to a branch. Glad I came here. Hannah waited on me and was so pleasant, and she went over and above!”
9:30AM - 4:30PM
40 Boston Post Rd, Waterford
Banks
“Love Core Plus. When I signed up with them it was under the premise of a local credit union that was no a conglomerate. I use BOA as well but they are so big they have no attention for the little guy. I work at Mercedes-Benz of New London and use Core Plus as a lender sometimes, so had heard about them and heard good things. After signing up with them for an auto loan I really felt good about my decision.... After a year of doing business with them they have exceeded my expectations. Nicole Cruz is great to work with. So easy and calm, as well as knowledgeable. She has worked there for awhile and has climbed the ladder in terms of promotions etc... it gives her knowledge about every aspect of the bank and because its a small bank she know everyone and can get things done quickly. Basically what i was hoping for when i signed up with a small bank like this!! What I was hoping for and more!! Thanks Core Plus, Thanks Nicole Cruz, appreciate all of your hard work!!!!!!!!!!!!!!!!!!!!!!!”
8:30AM - 4PM
One Franklin St, Norwich
Banks
“Every time I go to service it's very friendly and also very helpful. It can be difficult going into Banks depending on a person's life situation but it is such a beautiful way that every customer is treated with the respect and care which is all everyone wants out of life thank you very much for everyone being such a sweetheart at Chelsea Groton Bank”
“I highly recommend this branch of Dime Bank. I received excellent service & navigation during a time tough for my business during the pandemic. I had reached out to another bank closer to my business and they didn’t even return my call. Too bad for them because I didn’t even have an account at Dime but I do now. Not only do they have my business account but I will be transferring my personal accounts as well. I want to especially thank John Estelle & Nikki Johns for facilitating my loan with my accountant, Lee Couture of Mariner Financial in New London. Lee has had a great long term relationship with Dime as his office is right next to them. I trust Lee as my personal & business financial advisor and his recommendation of Dime Bank came highly recommended. I’m very happy to refer Dime & it’s exemplary employees to anyone who asks me. I have a lot of clients and recommendations are also discussed from banks, doctors etc. Word of mouth is everything!!!”
8:30AM - 4PM
241 Main St, Niantic
Banks
“Charter Oak delivers a first-class banking experience where I feel my business is both valued and appreciated. Every single team member that I have interacted with has a customer-focused mindset and a “can-do” outlook. Charter Oak has earned my banking business.”
“I have always been treated kindly by the tellers at this bank, I’ve been a customer for several years. Not sure why they’ve received a negative review? Collette Ladd (one of the managers) is great and the staff has always handled my phone calls and any problems with kindness and professionalism! Highest rating from me!”
9:30AM - 4:30PM
202 Salem Turnpike, Norwich
Banks
“I have been a member for more than 40 years. CorePlus Credit Union has always been there when I have needed them with a very secure system. The personnel are always friendly and very helpful whenever I've contacted them. Living out of state, that is very important to me.”
8:30AM - 4PM
50 Town St, Norwich
Banks
“I love this bank. I've been with them for about 5 years. There aren't ANY minimum balance requirements on my checking account. I came here from People's bank [now M&T] because I was being slammed with fees left and right.Not only is it very easy to get somebody on the phone with Chelsea Groton, it is very easy to use all of their services. Their app is very streamlined, and you don't have to go through 17 different automated systems to speak to somebody. I can't imagine a bank that would serve me better honestly”
8:30AM - 4PM
2 Water St, Mystic
Banks
“We use Chelsea Groton Bank for our Non-Profit Business account and they are so helpful and accommodating. Their new ChelseaLIVE application is great, and they always step up to help sponsor Norwich Events like the Fireworks. Great Community Bank. Norwich Events Organization”
“I've been using this credit union over 20 years. They are wonderful. Their service and kindness and attentiveness to a family member with special needs who banks there is commendable.”
“I love all the people at the Citizens Bank in Niantic. It is a benefit living in a small coastal town that they get to know who you are as a customer. They always go out of their way to help you resolve any issues you may be having. It is so appreciated ... great job!! Barbara Kydd”
“We have had such a pleasurable experience with Citizens Bank - from the moment we walked in the bank to open our accounts with Samantha to our most recent interaction with Lisa as she helped us to clear up some charges to our account because the accounts hadn’t been linked together so we were getting monthly service charges.Lisa was EXTREMELY helpful, polite and kind and made every effort to help us out. I want to commend her for her professionalism and to commend her manager for hiring such a capable and pleasant sales associate.We are very happy with all of the tellers and other account managers at the Montville branch. Great job everyone!”
9AM - 5PM
260 S Frontage Rd, New London
Banks
“Their staff is very friendly and they do a great job. In my case I had to open an account, I needed a translator, they called you and it was a pleasant experience.”
9AM - 5PM
1055 Hartford Turnpike, Waterford
Banks
8:30AM - 4PM
One Montauk Ave, New London
Banks
“Chelsea Groton Bank, New London, CT. is Absolutely, Positively the Most Awesome Bank I have had the Pleasure of doing business with in my entire financial History! The staff alone is worth the relationship with a bank. You are greeted by everyone there by first name and you will feel right at he! Their scope of services are A1! The online banking is convenient as it can get. You'll love the relationship from Day 1. Do yourself a huge financial favor and switch to Chelsea Groton Bank! Do It Today!”
“I've banked with Dime since I was 17, im 24 now. Any issues i've had with the bank they managed to fix for me. Overall a good choice for a community bank. This branch is no exception, always had good and prompt service.”
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“Nothing but praise for Navy Federal and this branch. They consistently beat rates for car loans, home loans and investments. Their customer service is top-notch. Everyone we have referred to them says the same thing. If you have been thinking about checking them out DO IT!”