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“The customer service in the downtown Bethel store is terrific! Joe, the manager, and Billy went the extra distance to help me with an insurance
Claim and setting up the new device. Stop by and support them!”
“After a year of having a new phone, I was hit with lots of problems. I came back to the store and the help was amazing. All the problems were worked off the scene & now have a good healthy cell. I thank Mike for excellent work & keeping me calm. I recommend Verizon to everyone, especially us scared seniors.”
10AM - 8PM
67 Newtown Rd, Danbury
Mobile Phones
“The best Verizon store around the reps in the store are extremely knowledgeable and they get you the best deals possible. Huge shout out to Justin and Dom as usual for making the process easy”
“Was very helpful and understanding when I had brought in my Xs to replace the screen protector, the products have changed since then and initially didn’t think it was a Zagg product. After looking up my account she was very courteous about her apology and replaced it as well as informing me of the other services and options available, of which I elected for a few.”
10AM - 7PM
572 Main Ave, Norwalk
Mobile Phones
“I had an excellent experience. Kevin was knowledgeable as well as personable. He took the time to explain the plan in addition to highlighting some potential savings. I am leaving with a comprehensive quote. Very professional. I would definitely come back.”
10AM - 7PM
136 Elm St, New Canaan
Mobile Phones
“We couldn't figure out how to update my daugther's iPhone. She and I went into the store at 630 on a Saturday. Jack helped us, but it took nearly an hour to get things sorted. The store closed at 7pm but he stayed to get things fixed for her. He went way above and beyond what needed to be done. Thank you, Jack!”
“When I visited the store, the associate who helped me was very courteous, kind, knowledge, and very helpful. I had a great experience here, and highly recommend them.”
10AM - 8PM
1018 NY-22, Brewster
Mobile Phones
“Went here and just had one of those experience where you are like wow theres just some really good, kind people in the world. Really really great experience, saying the customer service is excellent is an understatement”
“I loved the service, it was very attentive at all times and always answered all my questions!??
They are a 10??????
Without a doubt I will come back ☺️”
“10/10 experience. Rich sold me my phone and all my accessories was a pleasure to work with great guy! Raheem was also a great guy. Both very helpful workers, Thank you both!!!”
10AM - 7PM
4 Backus Ave, Danbury
Mobile Phones
“Has given us the very best service, super polite and friendly and answered all our questions and got us going after a hassle with everyone else. ANd she has great music playing”
10AM - 8PM
584 Main Ave, Norwalk
Mobile Phones
“The At&t staff at the store, at 584 Main Ave, is the best, they treat you like family and help you resolve any obstacles you have when you need any At&t services, 100/100 for the At&t employees.”
“I want to thank AZ, from Cricket in Danbury, CT, for the excellent service. Very attentive, patient and professional. It made all the difference in my experience.”
“What a great experience I had with a friend of mine at this store. I upgraded to the I-phone 15 and James was extremely helpful and understanding. I usually go to the Apple store in the mall, but this was so much nicer. Very friendly and great service. Thank you!”
10AM - 7:30PM
31 Main St, Brewster
Mobile Phones
“I went to Boost Mobile this morning with my family in the Brewster location. I was in desperate need of a phone because I was paying $400 a month with AT&T. I had purchased 3 phones along with the family plan and paid $296 for the phones new numbers and activation. Also, because we were new customers $10 was taken off my monthly bill. I pay every month for three phones $90. That is unbelievable!! I have never had a bill this low this affordable for a phone service. Paula, the young lady who helped is wonderful, knowledgeable and very sweet. I am so appreciative to Paula and to my new phone service. I will never ever change my service again. Also in 9 months the three of us can upgrade our phones. You can't beat this . Thank you so much. !!”
9AM - 9PM
362 Main St, Danbury
Mobile Phones
“Okay so I bought a Samsung Galaxy a21 phone at the store. Within a week I started having marketing ads pop up on this phone. I'm not talking about the little small ads that run on the bottom of your phone; I'm talking about full screen ads that run on top of anything I was doing.I took the phone back to the store. I was furious! Can I just say DIANA. She's the best! she went through every app on my phone and deleted everything that she thought could have downloaded a virus.I haven't had a problem since. If you're reading this and you're the owner of this store, give the girl a raise! She's the best representation of customer service that you will ever have.”
“Joe at the Danbury mall store was fantastic in answering all my questions and providing me his expertise! He was patient and thorough in answering my numerous questions. I would go to the store over any other store in Connecticut”
10AM - 7:30PM
87 Main St, Danbury
Mobile Phones
“Great little store, just opened in the Route 6 plaza. Owner was really nice and helpful. Their prices are very reasonable. I was extremely happy with the service, price and professionalism. I will definitely be recommending Xavier!”
10AM - 8PM
7 Backus Ave, Danbury
Mobile Phones
“In a time where the expectation of good customer service doesn't exist, I was pleasantly surprised by this Verizon store. In particular, Rich went above and beyond to resolve my issue. The issue took some time to resolve, but Rich kept me informed along the way. He even checked in after everything was taken care of to make sure I was satisfied, which I was. Thanks Rich, you really provided exceptional service and I really appreciated it.”
10AM - 7PM
282 Main St, Danbury
Mobile Phones
“I enter in the store in need of help troubleshooting my phone and I was greeted by young lady Nancy. she was able to fix my phone in a timely manner she has great customer service and made me feel welcomed and confident knowing my phone works correctly.”
“Best experience I’ve had in a while , handsome young man named Brian helped me and gave some of the best costumer support I’ve ever had , I don’t know how things work but this gentleman needs some sort of reward or raise , Totally coming back again”
10AM - 8PM
1 Padanaram Rd, Danbury
Mobile Phones
“Anamary was absolutely amazing. I came in with my iphone 12 that i damaged on vacation and I am always anxious about changing phones and committing to a new device, but Anamary was able to help me through everything and explain the best plan to go with. She made sure i understood exactly what my options were before agreeing to anything and she was super chill and easy to work with :) Definitely will come back to this location if i ever need to visit tmobile again. Thanks Anamary!”
9AM - 7PM
147 Main St, Danbury
Mobile Phones
“I was sent and invitation to demo the new Apple Vision Pro and scheduled an appointment. The store opened just a couple of minutes late, but there were several assistants ready to help. I showed my invite and was given a spot to wait. After meeting Ian, he helped with getting the device ready for me. I wear glasses and am older, so it was more complicated but soon I was on top of a volcano with a 360 degree view, then inside a sinking submarine, Soon after I watching unbelievable 3d home movies. Ian was so patient. and was more that happy to answer all of my questions knowing that I had no intention of buying the $4,000 headset (unless I inherit a lot of money very soon.) Still, it's a truly remarkable device and I thoroughly enjoyed the whole experience. Thanks!”
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“Brian was awesome today! Knowledgeable & soooo patient with my thousand questions! I am enormously grateful he made buying a new phone & learning how to use it a very positive experience for me!??”