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8:30AM - 12PM
530 Buckland Rd, South Windsor
Credit Unions
“I was having some trouble with my card and account. The guy I talked to was so nice. Here I am wearing a dirty sweatshirt and jeans. Mostly because I don't know how to wash clothes and I'm trying. This guy didn't care. Talked to me professionally. This guy was absolutely amazing”
“I’ve been a member of Finex Credit Union for 3 years and it’s been a great experience. The staff is friendly, fair, and outgoing to provide the best service. Best place I’ve banked in my lifetime.”
“Opened my business account today 02/19 at this branch. Josiah helped me out with this and went above and beyond. Josiah was very knowledgeable and explained everything thoroughly. A+”
“I have started this paragraph many times. Looking for words that say how much I appreciate Any’s assistance throughout the years. Her ability to be professional and kind in providing customer service is outstanding.
On a whole the staff provide great customer service!”
9AM - 12:30PM
195 Silas Deane Hwy, Wethersfield
Credit Unions
“Angie helped get me started with new account and a car loan and made the process so seamless and easy for me. She was very communicative and professional and was able to answer all of my questions throughout the process.”
“Josiah provided exceptional service by attentively listening to my concerns, responding with patience and resolving issues efficiently. This man needs to be promoted ASAP...”
“Just moved to Hartford and wanted to join a credit union with my spouse. Jaina was fabulous! We arrived late as I could only come after work, and she was extremely patient and even stayed with us after closing time to ensure all the paperwork was complete. She was so helpful, especially since my spouse's paperwork was a little complicated to process. We are both extremely appreciative for all her kind help! Kaydia was also very kind and ensured that all as well while we were there. Overall, extremely friendly, professional team, and we left feeling like we were in good hands and well taken care of. Thank you all!”
“A woman named Celeste helped me yesterday morning and she was just lovely. I had a huge problem in that all my money was gone, stolen thru my debit card by what appears to be an online gambling ring. Celeste was really nice, comforting, helpful, calming and just quite wonderful all around. She helped keep me grounded in what was quite a stressful situation for me.
I will say that the process for fixing the issue, seemed to be quite cumbersome. Now it seems to me that she took all the info out of the computer, printed it onto separate pieces of paper that I had to sign individually. I had 94 transactions. That equated to 188 pieces of paper which then had to scanned back into the computer. It took 2.5 hrs to get thru all of that. 2.5 of me missing work and not making money in the midst of having lost everything. Compounded by the fact that there are no bathrooms for customers in the CU!! I feel as though the whole thing could have been put in an email, printed and signed if they needed a wet signature. I don’t know why they needed my signature 94 times when it seems they could have put 94 transactions on 1-3 pieces of paper and have me sign at the bottom. That would have taken 5-15 minutes. Common sense seems to have been lost in this process.
Shout out one more time to Celeste. Thank you for your kindness! You get 10 stars!!”
“I highly recommend this bank. The customer service is excellent. Recently I had a issue Jamie Rooney emailed me and helped resolve the issue. This bank truly knows how to treat there customers. Other nice perks about this bank is you get $10 every month when you use your debit card 10 times.”
“My experience with Cencap has been positive most times. However, it is difficult to get someone on the phone to answer questions. Also, they should add DocuSign as a service in order to expedite transactions. Carmen Maldonado has always been very helpful.”
9AM - 12PM
233 Main St, Manchester
Credit Unions
“If you have the option to open an account with this credit union I highly recommend to do so! If you’re lucky you’ll get Dawn to help you with it, she is precious. And if you’re looking for an auto loan, Marisela is your girl. These wonderful women are testaments to how valuable good employees are for a company. Thank you two so much for providing such a warm welcome to me and for all of your help.”
8:30AM - 12PM
361 Main St, East Hartford
Credit Unions
“The Newington branch is staffed with friendly, helpful folks who can help you and send you on your way in no time! The bank itself has much better terms than you'll find at the bigger regional/national bank chains.”
8:30AM - 12PM
109 Sycamore St, Glastonbury
Credit Unions
“I have had only good experiences with American Eagle over the 20 or so years I have been a member. I know that typically people who are upset file online reviews, so I wanted to toss my thoughts into the ring - particular compliments to Sholanda Williams, who has always been hugely helpful in my dealings with the credit union.”
8:30AM - 12PM
304 Broad St, Manchester
Credit Unions
“This bank has then my bank For the past 10 years. I go to the one in Manchester everyone there is so nice very professional and they actually listen to you. Never had a problem and if I was Immediately taken care of I would never go to another bank”
“Just made a phone call to transfer funds and they were soooo friendly, professional and efficient! How refreshing to do business with people who get it!! Thank you!”
8:30AM - 12PM
455 Hartford Turnpike, CT-30, Vernon
Credit Unions
“So surprised at all the one stars… I used to work at a bank, I know the whole scoop, the person that helped me today was exceptional (curly ringlet maroon hair). Seriously got me set up with a debit card, set up an appt to talk about credit options, fixed my online banking, set up the palm ID, it was honestly above and beyond service”
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“I’ve been a member at the South Windsor branch of Hartford Federal Credit Union for a while now, and I honestly can’t say enough good things about the staff there.
Every time I walk in, I’m greeted like a person they actually recognize not just another account number. The team is consistently friendly, patient, and genuinely willing to help, no matter how big or small the issue is. I’ve had everything from simple deposit questions to more complicated account stuff, and they always take the time to walk me through it without rushing or talking down to me.
What really stands out is how approachable everyone is. You never feel like you’re bothering them. They explain things clearly, make sure you understand what’s going on, and actually seem to care that you leave feeling confident about your finances.
The atmosphere in the branch is also just calm and welcoming, which makes banking there a lot less stressful than most places. It feels more like a community spot than a typical financial institution.
Overall, the South Windsor team really sets the standard for what great customer service should look like. They’ve earned my trust, and I genuinely wouldn’t consider going anywhere else.”