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“OUTSTANDING PRODUCT FOR GRAVE STONE CLEANING DIY . The D2 cleaner and kit made the stone look new again . I cleaned it in October 2024 and because this product keeps working , I returned in December 2024 and was extremely happy with the results ADDING TO MY REVIEW SEPTEMBER 2025 : Still looks like brand new , even though it's been there since 1955”
“I had to stop by Carls True Value for a business related visit and Assistant Manager Mike was very helpful. (And they have lots of cool stuff there too!) I might make a stop there on my own time and pick up a few items. Great place, great workers!”
“Great Service & Friendly Team! I utilize them for my snowblower repairs. This was the first time I utilized their online service request form from their website. Kathy from the Service Dept. contacted me right away via email and arranged a pickup of my snowblower. They were able to even pick it up the same day! Three days later and my tuneup was completed and it was delivered back to me. Kuddos folks. Keep up the stellar work and great attitudes. Great small business!”
“Big shout-out to Ed, Tim, Paul, and Aida at Benders Plumbing Supply!
I was seriously considering pulling my account due to some frustrating phone experiences—but the counter crew kept me around. Thanks to their reliability and the convenience of Pro Benders Direct texting, I’m sticking with it. I appreciate the people I deal with regularly—y’all make the difference.”
“Very good service. Staff is much more knowledgeable than a typical big box store. Of course they can't have the selection that a major home improvement store has, but I usually walk away with what I'm looking for.”
“Don and Scott are friendly and knowledgeable, and they are quick to respond when contacted, even right in the middle of installation by their crew. Speaking of their crew, the guys were also friendly, quick, professional, and took pride in their work. Best of all, the price for the whole job was less than half what we were quoted at that other place (you know the one, it's the big one around here).Edited to add before/after photos.”
“Great staff and good selection. All the employees are knowledgeable and if your item isn't on site, they will get it. Also, I love that they are closed on Sundays. That should be a day off for everyone. Thanks”
7AM - 3:30PM
1790 Farmington Ave #1209, Unionville
Hardware Stores
7AM - 5:30PM
298 Main St, Torrington
Hardware Stores
“Benjamin Moore paint is probably the best stuff out there. It coats the best, is the easiest to work with and just looks better. So that by itself makes Besse's the ultimate painter's destination in Torrington - well, DIY-painter, that is. They know their stuff here, are very friendly and have just about everything you need to paint anything in their relatively small store. Parking is a bit problematic at times, but it's not a big deal. Great painting resource.”
“I'm about 40 minutes away and there are much closer hardware stores, but your donation of a snow thrower to the Terryville Fire Dept., has gained me as a customer.”
“Great customer service from Kelley in the paint department. She went above and beyond to fix a can of Deck Over that was improperly mixed in the Waterbury Home Depot. It was a perfect match and I was able to finish my deck that day. Great attitude and service.”
“great people....support stock not always there....
had to get a storage battery for my generator...
they dont stock it...
they give you an 800 number...call with ur info
product number and part....
quick on the phone...
got my part 3 days later....
7 for free ship...
i paid 10 for the express..
no problems ...”
7AM - 4:30PM
95 Valley St, Bristol
Hardware Stores
“This place is awesome. Everything and anything you need is always there. The staff and the owners are very polite and they know how to help the customer needs. I recommend highly”
7:30AM - 3:30PM
111 Mattatuck Heights Rd, Waterbury
Hardware Stores
“Fist time going to this ACE hardware and can I just say please promote your head cashier. She has so many skills. I watched the line of 10 people accumulate behind me as she call for a price check she then order something for the back for another customer and rang out everyone in line before my issue was resolved by another staff member. She did it with a smile on her face. She made people feel good in a very stressful situation most people would have attitudes will make customers feel like they aren’t doing enough not Tameisha (I hope I’m spelling it right). She deserves every promotion she ask for because she is that girl very very kind and I will be coming back again.”
“Item I bought on line said it was in stock. I had a plumber working at my house to go pick it up, to no avail. It wasn't in stock. Another Home Depot next town over had it, so, other than that, everything went well. Thanks!”
“12.19.23 This is one of the better hardware stores in this area. Great customer service every time I come here. Yes, their prices are a little more expensive than some if the big box stores but anytime I've had a question about something I didn't know they've always been able to answer it and/or solve it for me. They do have a good assortment of different items and if they don't have it or have been out of stock they have either ordered it or got it back in stock in a short amount of time. They do have a small parking lot. They're located not far off of route 8. Only about a mile off of the highway. Tis the season upon us for ice and snow, they've always had ice melt in stock when the big box stores have sold out. So don't be to quick to forget about them or discount them. They're a great resource there when you need it. Stop on by. You'll see.”
7:30AM - 5:30PM
32 Main St, Thomaston
Hardware Stores
“Good pricing ,well stocked shelves and convenient. This is my go to store when I'm in the middle of a project and need something. Well done and thank you!!!”
“Although I use the West Springfield, Massachusetts location on Page Blvd. This is the ultimate supplier for Pittsburgh PPG, California Paints & Storm Systems by California, they sell Zinsser Rustoleum products such as BIN Alkyd as well as Wooster Lind beck Extra firm brushes as well as the Arrow worthy Rembrant edition fine quality brushes. There is a home decorating section as well offering a multitude of options. Great pricing on materials, everything from sanding sponges & sandpaper to roller sleeves, extensions, compound knives and service repairs on sprayers and power washers, always sheer excellence on behalf of the staff and managers, Josh is the man when it comes to mixing to create existing color matches! Great store.”
“Best staff and great Manager, Mr. Anger Diaz. We were traveling to Richmond, VA and needed a cargo carrier. It was dark outside, cold and raining pretty hard. Mr. Anger Diaz allowed us to put the cargo carrier together inside the store area. We had a great trip home that evening. Big shout out to this store and the staff!!!”
“I’ve been renting all types of power equipment from this place for years. They are always busy and if you go there on weekend, be prepared to wait your turn to be helped. The owner is a great guy and has always given me some good tips on the jobs I’m about to tackle. The Hardware store next door is also great, with great customer service.. I will always use this store before any big box store.”
“Staff is friendly and helpful. They make any DYI projects a LOT easier! Better yet, their prices are CHEAPER THAN AMAZON! I was expecting the opposite! Great experience all around!”
“I've been to many of Home Depots, and this is by far the most customer oriented one that I've been to. Keep up the great work. NY Home Depots needs to take a page from this location”
8:00 AM - 7:00 PM
464 Chase Ave, Waterbury
Hardware Stores
“The customer service here is excellent. I was working last year, 2 days before Christmas, and I stopped in to purchase a keyhole saw and I was short a few dollars. One of the gentleman that works there paid the difference out of his own pocket..”
“Automated Business Solutions has been a game-changer for our company. They swiftly resolved our copier issues and provided cost-effective solutions that saved us valuable time and money. What sets them apart is their exceptional team - everyone in the office is always ready and eager to help. I can't recommend them enough!”
“I recently needed to purchase some electrical supplies for a home renovation project. I went to Electrical Wholesaler, and I was very impressed with the service I received. The staff was very helpful and knowledgeable. They were able to answer all of my questions and help me find the exact supplies I needed. The visit was quick and efficient. I was in and out in no time. I will definitely return to Electrical Wholesaler when I need electrical supplies in the future.”
“Love this place. I've always received great customer service from getting wood cut, to help with paint, plants, flooring, I've never been in a department I didn't get help in. Customer service is a breeze to return things or pay your HD cc bill. The app is kinda sucky tho when they do inventory or when they rearrange items. But that's a glitch all HD's have. I deducted a star for location. It is NOT in the best spot. It's a lil sketchy, especially @ night. Keep your head on a swivel. Situational awareness is a MAJOR thing these days.”
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“I love this place. The staff is consistently amazing. They stock high quality pet food. Their garden transplants are great. I've been shopping here for 10+ years and I've never had a bad experience.”