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“I had such a great experience at this UPS Store! I needed them to scan an original poster that was quite large and then recreate it at a significantly smaller size, and they did an absolutely phenomenal job. I was honestly impressed by how clear and legible all of the writing was despite the size difference.
The workers were also incredibly sweet, helpful, and patient throughout the whole process. They clearly took the time to make sure everything came out right, and I couldn’t be happier with the final result. I really appreciate the care they put into it — highly recommend this UPS Store!”
“Spotless store and very nice and professional folks to help with packing and mailing questions. A very easy park as well, worth the trip into Torrington if you are in Litchfield, where UPS dropoffs are harder to find on the weekends.”
“Had an antique Tiffany lamp and very large board shipped to florida. Was so worried about the lamp. The packaging was so well done. Everything came in perfect. The delivery was faster than expected. I would highly recommend this place!!!”
“Amazing company. The staff at the print department deserve an award every single time I go in there they are professional, efficient, and knowledgeable. I do not see this at many places. Nowadays these people are your greatest ass that they are tremendous at this company. I cannot see enough good things.”
“The Southington location had a good selection of office chairs to choose from, and the sales person, Tom, was above and beyond helpful. He's knowledgeable about the products and made the transaction so easy. Excellent customer service!”
“Kenny is the best postmaster. He was kind and quick (and funny), when helping us with our passport applications ! Definitely making this my post office for future USPS needs.”
10AM - 6PM
544 Straits Turnpike, Watertown
Shipping Centers
“June & Hasanul @ the Watertown, CT Staples hooked me up. I'm not computer savy and needed to print, sign, scan & send via email some important documents. To experiment with these documents was not an option. These two computer savy fellas handled it for me like the pros they are. Thanks fellas! Now I have full confidence that these documents will reach their destination. That means everything to me. Thank God!”
“Recently designed a poster which I needed quickly for an event and having it printed at Staples was affordable and efficient, with a lovely end product. My only recommendation is that the store provide more help in the printing department as every time I use it the sales associates are super busy and need to juggle multiple people and issues. They do it capably and efficiently, however, but you should go in their and be prepared to wait!”
“The staff at this facility are very Courteous, Professional Service, without any hassles.
Other places I went were not friendly at all.
This FedEx Ship Center gets an A+++++
100% plus.”
“I would like to provide extremely positive feedback about Matt. I want to share this with the store but I do not see a survey. Matt has excellent customer service and customer-facing talent. Matt is also extremely knowledgeable about the store products and pointed me to great deals that made me purchase more. A+ salesmanship and A+ customer skills. It felt like meeting a consultant you could actually trust.
Thank you Matt!”
“I was looking for a post office where I could take care of my business without feeling uncomfortable or out of place, and after reading the reviews, I kept seeing people mention the lady with the rainbow 🌈 hair. I’m here to say those reviews were absolutely true and well-deserved.
When I walked in, I was the only customer there, and I immediately asked for the lady with the 🌈 hair. She was incredibly knowledgeable, helpful, and professional. She took the time to assist me with everything I needed and made the entire process smooth and stress-free.
Her kindness and positive attitude truly stood out. I was able to get in and out with ease, with no issues at all. Excellent customer service makes a difference, and because of my experience, I will definitely be using this branch moving forward.”
“This FedEx Onsite isolated in the Walgreen's store on the corner of Main and East Elm Street. I recieved great customer service with a smile. I'd highly reccomend this site to anyone.”
“Customer service is exceptional, especially courteous, well mannered and extremely wonderful, Scott. Took me some time to get acquainted and accessing my mail in the dated P.O boxes..”
“The woman that was working on Saturday Jan 16th 2021 is the most helpful , friendly and polite person I have worked with in a long time. Thank you so much for assisting me with getting my nieces birthday present out today.”
“This one is so much better than Thomaston PO. The staff here are professional and friendly. The Thomaston one they have attitudes especially the lady post master I spoke to ( interjecting and speaking gruffly) she should be fired! They also hire incompetent carriers who speed in the complex had many problems with Thomaston PO and brought to managers attention - they don't seem to give. Thomaston needs to get better carriers and staff. I try not to do much business at that one.”
“I had to get some stamps, and found the staff wonderful. Beautiful card and packing selection. I was pleasantly surprised. Nice country post office. The grocery store and restauraunt also great!!”
“Went there with my daughter for a passport appointment. Quick, great service, and seamless! I went to the Avon USPS and they canceled my appointment without calling. At this location, their photo services were down but they called me to let me know with plenty of time for me to go to the CVS across the street beforehand. This is definitely my go to USPS from now on!”
“This postal office is generally pretty busy.
The customer service here is very good. I don't know why there aren't more employees up front when the line is long. But even the postmaster will come and help on some occasions.
They offer passport services here. And they have post office boxes for those who need them.
The next closest post offices are in Litchfield and Harwinton. Both are about 7 to 8 mile's away.”
“I am giving it a four even though it is understaffed and FedEx should be ashamed of themselves! The person working did a terrific job handling 6 people trying to get in and out during their lunch breaks. She was by herself the week before when I was in there and overwhelmed as well. But she kept smiling and apologizing even though it wasn't her fault. She did an outstanding job! Again FedEx correct your staffing!!!!!! To that staff member the four stars are for you!!!”
“I’ve been to many post offices, but yaritza makes this location stand out. She has a literal glow and a positive attitude that is rare to find. Even when it’s busy, she is incredibly kind, sweet, and professional. She turns a routine errand into the best part of the day. 10/10 service every time!”
“New to the area, but go to the post office almost every day. All the employees I’ve met here so far seem really nice, everyone’s been super helpful whenever I need anything beyond just dropping my packages off. Also love that they have a bucket for dropping off pre-labeled packages. A lot of post offices don’t have that and then get mad when you have more than a couple to send out. Not these folks though!”
“This has been the most pleasant USPS experience of my life. I have been trying to get my fingerprints done for over month now and six visits to various locations in CT and NY later, this office got it done in minutes with incredible service, good humor and kindness. I wish I got the clerks name to thank him personally, but the nice man working on Monday is the best! Seriously thank you so much.”
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“I had to leave a review after visiting this post office today. The way they decorated the office for Breast Cancer Awareness truly deserves recognition—it’s beautiful and so thoughtful. I was left flabbergasted at the effort and creativity they put into it. On top of that, the service was friendly and quick. Make sure to stop by and see their breast cancer theme decorations—they definitely deserve a reward for the work they put in!”