“I was having an issue with my Boost Mobile account after the recent website change, and customer service said to go in store for it. While the issue wasn't resolved, due to technical issues on Boost's end, the employee here was very polite, knowledgeable, and helpful.I recommended my mom go here when she was looking to purchase a new phone with a new plan, and while the price was higher than it would be on boost's website (which wasn't working), it was still reasonable. Unfortunately she decided to try her luck at the other boost store on North Elm where they charged her twice as much, three times if going by the online price, and requested her personal information and made her buy a different (older) phone. So if you're wondering which store to go to in town, I'd highly recommend this one over the other!”
“This store continues to be an exceptional examples of what a cell provider should be . . .once again I have received wonderful customer service and attention. The review I left three years ago continues and now under the new management — it continues to be exemplary and each of the individuals who work the strives to provide great service and attention. This is a flagship AT&T store under the leadership of the store manager of Fonsi Morales.
What once was is no longer; this is now a top notch store! The folks that work there deliver the highest level of service with concern for each customer that walks in the store. There is attention to detail; there is respect for human dignity and there is a comprehensive knowledge base about the vast array of services that is available by AT&T to be discussed pending individual needs. It was a genuine pleasure to work with the new manager Anthony and his staff on our varied needs; purchasing new equipment and plan changes. You will walk away with renewed confidence and and assurance that you were treated with respect, dignity and received the finest service. AT&T has every good reason to be proud of this store and its staff.
This is a flagship store; they are customer centered and customer focused. They care deeply about helping customers and seeing that you have accomplished your goal. AT&T has every good reason to be proud!”
“DJ was amazing!! He went out of his way to help us with my daughter's new phone and transferring the line, explaining everything we needed to do clearly and with expertise. Such a great experience, thanks to him!”