TCC Torrington is a Verizon authorized retailer serving as a one-stop shop for phone and wireless service needs, offering the latest devices and Verizon network coverage, including 5G. The store provides smartphones, tablets, and Verizon home internet. Proceeds from purchases go toward doing good in the local community. Multiple reviews highlight award-winning customer service, describing the team as very good at helping customers get what they need. One employee, in particular, is frequently praised for going above and beyond, correcting mistakes, and providing the best customer service experience in over 20 years. This employee made complicated transfers easy, stayed late to complete work, and provided great help, comfort, and peace during difficult times, assisting with technical challenges and plan options without always insisting on more expensive plans. Another team member is also noted for great knowledge, expertise, and patience in setting up devices. Customers report being in and out in no time and highly recommend the store.
Josiah was very knowledgeable and patient as we traded in two phones under a business account.
April 2026
DJ was amazing!! He went out of his way to help us with my daughter's new phone and transferring the line, explaining everything we needed to do clearly and with expertise. Such a great experience, thanks to him!
April 2026
Dj was very knowledgeable and helpful. Took the time to help me understand everything with ease
