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“Absolutely enjoyed working with Kennedy, I came in with a broken phone, she built up a good affordable plan and got everything done in less than 30 minutes. Can’t ask for better service than that”
“Walking into the store immediately greeted and tended to . leylanie went above and beyond to resolve my concerns with my data usage and upgrading my phone. Professional. Collaborative thinking. Overall my experience was above my expectations. Highly recommended and will be officially making this my T-Mobile store for future purchases and account matters. Thank you!”
“Tae was extremely helpful and explained the process from start to finish. Not only did she fix my issue but she also reviewed my bill and helped me consolidate some of my streaming services. Great job Tae and team!”
“Colby fixed my issue of reinstalling my phone service within 5 minutes after spending one hour plus on the phone with chat with no luck . So happy I came in . Life saver!”
“I came in an Wilfredo took good care of me I was able to switch from Cricket to Tmobile and was able to upgrade to the iPhone 16 for a great price and got me a amazing deal!”
“I went today to return my trade-in phones and Quentin is very thorough, funny and nice guy who helped me today. Gave me a 5-star service and fast! Thank you Quentin! ⭐️⭐️⭐️⭐️⭐️”
“After struggling with service on my phone for a long while (losing internet connection and having SOS messages pop up in service areas where no one else had struggles), I stopped in to see if I could get some help with my phone. Queenie, who appeared to be the manager, was very quick and was able to fix my service issue in a brief visit. I have since not seen the same issues with the service. I will be continuing to monitor but she was very knowledgeable and even showed me how to personally troubleshoot any issues like this in the future.”
Open 24 hours
142 Main St, Southington
Internet Service Providers
“I was having problems with my phone so I went to the W.Main Street store, not helpful whatsoever. The girl/lady running the store was eating corn chips. I can smell it when I walked in. She did NOT stop eating. She continued to touch my phone,computer & every other machine in the room, ugh, she continued to put her hands in the bag & eat corn chip after corn chip & stuff em in her mouth!After all this, I decided to go to the store on Lewis Avenue. She was very professional. Took care of my problem & I was on my way.I recommend Lewis Ave, rather than W.Main Street.”
“Mark the store manager great guy. He helped us setup our Business account from a personal in no time. None of the other store were able to help us. Mark went above and beyond to help us set up everything, transfer all lines & all the promotion on the devices to new account. Thank you! Mark”
“I had a really positive experience with this store and it’s staff when I had a problem with my cell phone. Everyone was really polite and helpful, especially Manny who went above and beyond to help me resolve the issue and was extremely patient and kind. Great store!”
“Woke up this morning to a tv display that could not be changed, and then proceeded to try and fix things myself, which wasted 45 minutes, of course. Called Cox product support and got Eric on the line and 10-15 minutes later we were up and running normally. Eric was obviously well trained ( with a decade of working for Cox ) and expert in fixing things remotely. Great advertisement for Cox Communications and their Product Support team.
Thanks,
John Dixson”
“I had such a great experience at Xfinity thanks to Josh! I walked into the store stressed because my phone had literally just died on me minutes earlier at work. Josh jumped right in and made the whole process incredibly easy and fast. I was able to walk out with a brand new phone in no time. Not only did he help me get a new phone at a great price, but he also took the time to look into my WiFi plan and ended up getting me an even better deal. I left with everything I needed at a really discounted price, which I truly appreciate. Josh was friendly, knowledgeable, and genuinely cared about helping me out. I know from now on, anytime I have phone or WiFi issues, he’ll be my go to guy. Highly recommend asking for him if you stop by!”
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“Shameika is a gem in your Wallingford store. I just came today to have a problem solved and ask some questions. She came to me with a very friendly and professional approach and without hesitation she just fixed and answered to me what I needed. She is knowledgeable, professional and very personable employee. Congratulations, she is definitely a keeper. Thank you to all Verizon personnel. God bless you all, specialy Shameka.”