Internet Service Providers in Waterbury, CT

“I went to the Brass Mill mall location for help getting my sons phone reset because of problems with the screen. I had been to 2 other locations for help and was pretty much blown off. I was lucky enough to get Emily who took her time, figured out a strategy and completed the reset for me. I couldn't be more happy with the service. Emily is the best! Don't lose her!”

“The young man that helped me out yesterday morning on Tuesday Veterans Day, I went in to check for Wi-Fi for my apartment. The young man was very knowledgeable straightforward with me telling me the price the ending price. He actually talked me into switching my service my cell service. He was very very knowledgeable about T-Mobile service I was in a big believer and when they say the phone is on us, the phone is on the believe that young man thank you for your outstanding service. Appreciate you very much got home got my Wi-Fi up and running within two minutes. register all my account at T-Mobile life put all the bills on auto bill pay and my bill is cheaper when I had one phone with VERIZON with T-Mobile. I got a free iPhone home Internet, thank you thank you thank you.”

“As a Baby Boomer raised in the analog world, nothing rattles me like a phone that suddenly refuses to text, call, or connect to anything. I rebooted everything but the toaster...still dead.

So I headed to T‑Mobile, where Alfonso and Antonio were steering the ship. I explained my digital disaster, and they calmly said they’d figure it out. Then the finger‑magic began. I’ve never seen thumbs move that fast. Alfonso updated, tapped, swiped, and basically brought my phone back from the brink. In minutes, everything worked again. These two were polite, patient, and absolute lifesavers. Honestly, after what they pulled off, they at least deserve a trophy, or maybe a parking spot with their names on it. Thx again.”

“I went today to a T -Mobile Store in my town and the customer service was amazing shout out to Tylor he helped me out with my phone upgrade and his customer service was amazing ????!!!!!”

“We had a great experience purchasing our new phones and I also had to change my phone number. The rep. Yeibi was very nice, helpful, patient and informative. We were aware this process would take a long time, but he made us feel comfortable as well as other staff members. This will be our go to store because of the wonderful service we received. Thank you Yeibi.”