Metro by T-Mobile at the mall kiosk is noted for its great and unbeatable customer service, described as the best. The staff is friendly, helpful, knowledgeable, and patient, taking time to explain promotions, plans, and solve problems. They help with phones, claims, and provide good discounts. Customers report receiving free or discounted tablets, home internet, and better prepaid plans with unlimited talk, text, and data. The kiosk is highly recommended for its service and for offering phones from Apple, Samsung, and OnePlus.