Floor & Decor in West Hartford offers unbeatable prices on tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets, countertops, and installation materials. The showroom features a wide selection for both professionals and DIYers. Customers consistently praise the wonderful team of knowledgeable and friendly staff, who are described as patient, efficient, and talented. The staff provides outstanding customer service, thoroughly answering questions and offering expert design assistance to help select suitable materials. Employees greet everyone with kindness and professionalism, making customers feel at home. Many highlight the excellent value and highly recommend the store for renovation needs, with shoppers noting they will definitely return.
Kyleen was great! She has a great eye for design! Fantastic customer service!!
July 2026
My experience with floor and Decor with Kyleen was amazing she is a wonderful person she help us from we enter the store until we finish and check out she have a wonderful customer service..
July 2026
Crystal in the west Hartford store was very helpful, helped us with our floor tile selection. We'll be back to get some tile for our next project a backsplash.
