This location gets a ton of one-star reviews, but if you read them, you'll see that a lot of people are complaining about having to pay for tape. Let's be honest - UPS isn't responsible for taping your boxes. We all know that. I've been coming here for years and have had nothing but friendly service.
October 2023
Friendly and knowledgeable staff makes your life easy and if you're in west Hartford this is the store you visit(don't visit the hazard ave store)Staff here also knew about mailing requirements for passport through VFS services and advised well.
January 2023
The workers are very nice and friendly..I go there all the time and i never experience them being rude to anyone.