The UPS Store #2591in West Hartford is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The staff is consistently described as friendly, knowledgeable, and efficient, making the customer experience a pleasant one. Many customers praise the store for its convenience, particularly for Amazon returns and package drop-offs. The location is noted as being a great alternative to the post office, with the added benefit of a personal mailbox that can be accessed after hours. While parking can be tight, the quick transactions inside often free up spaces quickly. Some reviews mention the occasional long line, as well as the charge for tape, which some customers find unnecessary. However, the majority of reviewers recommend this UPS Store location, advising customers to tape their packages at home before dropping them off for a seamless experience. Overall, The UPS Store #2591 in West Hartford is a reliable and customer-friendly business that provides a variety of services to meet the needs of the local community.
I’ve been going to this particular UPS Store a long time and never had any issues. Angie is an excellent employee, she’s professional, pleasant and goes out of her way to help you. Kudos Angie!
February 2026
Staff was very pleasant when I called to ask if they had a Notary - Pleasant and helpful throughout my time in the store. All three staff who were on were kind, helpful, interactive. All of the services and supplies that I needed were at this UPS Thank you
February 2026
Appreciate the good service here. Staff is always helpful in answering my questions. TY
