The UPS Store #2591in West Hartford is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The staff is consistently described as friendly, knowledgeable, and efficient, making the customer experience a pleasant one. Many customers praise the store for its convenience, particularly for Amazon returns and package drop-offs. The location is noted as being a great alternative to the post office, with the added benefit of a personal mailbox that can be accessed after hours. While parking can be tight, the quick transactions inside often free up spaces quickly. Some reviews mention the occasional long line, as well as the charge for tape, which some customers find unnecessary. However, the majority of reviewers recommend this UPS Store location, advising customers to tape their packages at home before dropping them off for a seamless experience. Overall, The UPS Store #2591 in West Hartford is a reliable and customer-friendly business that provides a variety of services to meet the needs of the local community.
Absolutely love this UPS! I’m usually always in & out when it comes to here. Vicki, Susan & Angie are always so welcoming and friendly. I appreciate them much!!
August 2026
Susan, Angie and Sebastian were EXTREMELY helpful in a pressing situation where I needed to get some documents printed for an interview. Highly recommend!
August 2026
Vicki helped me today she was very helpful to say the least and she's wonderful she's going to be be amazing just like Angie