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“Long story short, I was no longer a Finex member (loan that was paid off) and ended up in time sensitive situation that needed immediate help. Ashley Ruffino responded to my email within minutes and provided the necessary documents that allowed me to complete my transaction despite the possibility it could take 30 days. Thats customer service at its finex(st).”
“"I recently had a great experience with Nutmeg Bank. Their customer service was exceptional, and the staff was very helpful in guiding me through the process. I appreciate their efficiency and professionalism."”
“James and Hanna were fantastic! they were able to answer all my questions and had such a great demeanor and were super fast in helping me get situated. I would HIGHLY recommend achieve to any of my friends or family members.”
10AM - 4PM
279 New Britain Rd, Berlin
Credit Unions
“Every staff person I dealt with was courteous, friendly, and concerned for me. The loan department went above and beyond to help me put the loan together at a reasonable rate and payment. Highly recommend!”
8:30AM - 4PM
699 Cottage Grove Rd, Bloomfield
Credit Unions
“I have been with American Eagle Credit Union for over 20 years. Awesome Customer Service, Great programs, Professional, Organized and very attentive to your needs. The best decision I ever made when it came to banking. Highly Recommended!”
“Josiah provided exceptional service by attentively listening to my concerns, responding with patience and resolving issues efficiently. This man needs to be promoted ASAP...”
“Overall I'm happy with the service provided at the Credit Union. I would recommend DPCU to family members/friends. There courteous and pay close attention to your needs. D. Mebane : )”
8:30AM - 4PM
1245 New Britain Ave, West Hartford
Credit Unions
“Christina the service agent has been a massive help and I have experienced over the top customer service at this location. I have been banking with them for a while and have stayed due to people like her treating their customers right. I will always recommend friends and family to bank with American Eagle thanks to employees like Christina.”
“Hello, I just want to give a huge thank you to Mark! I was having a tough time navigating through opening an account, and Mark displayed incredible patience and empathy while walking me through the steps to open said account. Probably one of the most pleasant/kind customer service workers I’ve ever dealt with in my life.”
“I have been a member for more years than i can remember, starting in Wethersfield. I have always had a good experience with everyone i have worked with here and i have even referred a friend here as well. Everyone here in Newington is very nice and always eager to help. I anticipate a long relationship with Dutch Point Credit Union.”
“Amy and the rest of the staff have always been so helpful and kind to me. This is the best banking experience I've ever had! When doing a simple transaction, to a loan application. The process is so smooth, I absolutely love banking with Community Healthcare CU.”
“Im giving the 5 stars to Jacob who works at Cencap in main st Hartford this gentleman is always on point and very polite , understanding and very fast responding my calls at anytime of the day no matter what or issues or problems when it comes to my accounts . Love working with him 100% good service”
“The Newington branch is staffed with friendly, helpful folks who can help you and send you on your way in no time! The bank itself has much better terms than you'll find at the bigger regional/national bank chains.”
“If you have the option to open an account with this credit union I highly recommend to do so! If you’re lucky you’ll get Dawn to help you with it, she is precious. And if you’re looking for an auto loan, Marisela is your girl. These wonderful women are testaments to how valuable good employees are for a company. Thank you two so much for providing such a warm welcome to me and for all of your help.”
“I had my refinance done with the HFCU. They offered great rates and lowest fees. Taylor Carlson with the South Windsor branch is the Best! She is knowledgeable, professional, and responsive; made the process easy and straightforward. Thank you!”
“Just made a phone call to transfer funds and they were soooo friendly, professional and efficient! How refreshing to do business with people who get it!! Thank you!”
“This bank has then my bank For the past 10 years. I go to the one in Manchester everyone there is so nice very professional and they actually listen to you. Never had a problem and if I was Immediately taken care of I would never go to another bank”
9:30AM - 4PM
2434 Berlin Turnpike, Newington
Credit Unions
“The State employees credit Union has been very helpful in a number of situations. Also, the manager has been very informative and knowledgeable. I have always been guided in the right direction each time I had an issue. In addition, you can't beat the savings account interest rates they offer. They certainly beat a number of other Banks. AAA +++”
8:30AM - 4PM
109 Sycamore St, Glastonbury
Credit Unions
“I have had only good experiences with American Eagle over the 20 or so years I have been a member. I know that typically people who are upset file online reviews, so I wanted to toss my thoughts into the ring - particular compliments to Sholanda Williams, who has always been hugely helpful in my dealings with the credit union.”
8:30AM - 4PM
3579A Berlin Tpke, Newington
Credit Unions
“Helped me out with an issue with my car loan payments, staff was patient and helpful. Waved a late fee on my loan that wasn't fault of my own, good and thorough service.”
8:30AM - 4PM
530 Buckland Rd, South Windsor
Credit Unions
“Extremely helpful, had a fraud alert on my debit card I called yesterday and spoke to Nicole had home phone issues, she tried everything she could think of to get everything taken care of for me, she was wonderful, went today and they took care of it right away”
“I have been a customer of AEFCU for a number of years. I have never encountered rude behavior - and am always treated with respect. I have recommended this bank to a number of friends.”
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“Angie helped get me started with new account and a car loan and made the process so seamless and easy for me. She was very communicative and professional and was able to answer all of my questions throughout the process.”