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“Team member helped us return things. We bought some doggy diapers and didn't use them or even opened them. He noticed on the the boxes was taped but that was when we first bought them and he still returned it which was very nice!”
“I have my bringing my Schnorkie (schnauzer-yorkie mix) to Woof Gang for 4-5 years, and they have always taken such good care of my dog. From the front desk to the groomers, everyone you encounter is very friendly and professional.”
“Employees were all very nice and helpful. Brie (I think that was her name) googled something about cat litter relating to my Litter Robot for me.
I was also offered to have my bags carried to my car, I didn’t need it but it was nice.”
“Staff was really amazing, they helped me find all the products I needed and it was a lot but they were there the whole time so that was the best customer service I’ve ever had”
“Best place around for top of the line dog and or cat food. Fun toys & supplies too! Linda the owners passion for what she does shines thew! She truly cares about making sure you get what’s best for you pup!”
“Every time I go here, I have such a great experience. Most recently, one of their employees helped me fit a harness to my dog. She was so helpful, patient with me, listened to my concerns about the fit, and was so nice to my boy. Love this place!”
“Awesome sweet place for pets! My wife and I took our dog to bath him and he loved it! Or so we thought he was nervous at first but at the end pulled through and became squeaky clean! Owners were very polite and had amazing customer service!”
9AM - 9PM
13 Welles St, Glastonbury
Pet Stores
“Nice staff. clean store and well stock shelves with a lot of products and a good vibe. Sad I didn’t take my puppy with me when I visited on my next visit. I’ll bring my baby with me.”
“Love this place, owner is super cool and helpful. Smaller place, but worth checking out. I got a tank for a great deal, and just everything was priced really well. I've gotten a number of plants that have all done very well”
“I originally ordered online from them and had a bad experience. Two things I'd ordered and paid for weren't in stock and hadn't been in stock for weeks. When they asked me if I'd accept an alternative, I picked one; but when it was delivered they'd given me a different alternative than the one I picked.But recently I went in-store with my puppy and my friends with their puppies and we had a great time! They were extremely friendly and helpful at the counter. So maybe I'll just purchase in-store from now on.”
“We have a Vizsla who hates his nails being clipped, it’s a struggle and not even the Vet could do them. I brought him in to see if they could attempt to trim them and in less than 10 minutes they had all nails clipped!! I wish I had brought him in sooner! They’re amazing!!!!”
“Wonderful store! Staff is extremely helpful and well informed about all pets! The store is very clean and easy to find what i am looking for! Will be coming back for all my pet needs!”
8AM - 6PM
33 Adams St, Manchester
Pet Stores
“Great store for the good stuff that a lot of the big box stores won't stock. They're especially good at stocking pet food and training treats. And the staff are always helpful.”
9AM - 9PM
101 Hale Rd, Manchester
Pet Stores
“Awesome customer service experience! Employee was very helpful and knowledgeable helping me with caring for my hamsters I had recently purchased. Very friendly and kindhearted!”
9AM - 9PM
10 Hazard Ave, Enfield
Pet Stores
“Gianna at pets smart did a great job on our dog Milo. The groom was even and exactly what i asked for. She got spots on him that were problem areas petco never touched when they had him. He was also completely dry and he usually hates the hair dryer, i don't know how she did it. I highly recommend her and the facility in general. It was a good size and fairly clean even with all the grooming going on.”
“Incredible wealth of knowledge and very competitive pricing. I visited the WeHa location to find a new dog food for my rescues after months of researching and trialing various mid grade foods from big box stores. The associate working was incredibly helpful, answered all of my questions (quite technical questions regarding canine nutrition too!) and was able to make a lot of great recommendations. It’s a breath of fresh air to visit a pet store and know that all of the dog food available has been selected by the staff for quality. They have taken all of the hard work out of the selection process.
As an added bonus: the bag of Fromm dog food I purchased was cheaper than amazon. Where else do you get amazing customer service and great pricing on pet items?!?
Support local and visit Green Tails! Your wallet and your pet(s) will thank you!”
“The puppyies are so cute I almost cried, the staff is great there so kind, some of the dogs can be aggressive I got bitten two weeks ago , still the best puppy place ever, I recommend going here - Anna posted Friday December 5”
“Petco has gone down hil but frank at the register today stepped up the game to help me out my puppy chewed her harness in the truck had to stop with my 5yo dog and a 3month old puppy he helped fit her and put the harness on for me thank you so much”
“Thank you thank you! We needed updated rabies for our very dog-reactive Rottweiler. Wonderful team was able to come out to our car to vaccinate our dog our in the parking lot to avoid running into any other pets. So helpful and so kind and understanding. Thanks for caring for animals!”
“Just wanted to say thank you so much to our groomer Jazmyne. She was wonderful with our (over 100 pounds) dog Kubota. He had a lot of long matted hair that she was able to smooth out for him. He's 11 years old so we were worried about how he would deal with this. Jazmyne took her time with him and made him look like the handsome senior dog he is. This girl is a great asset to your store. We will be forever grateful and will always bring our fur babies here from now on. Thanks again”
9AM - 9PM
5 Main St, East Hartford
Pet Stores
“They don't always answer their phone when you arrive for curbside pick up. I've waited as long as 10 minutes to get connected with someone to tell them I have arrived.”
“My mom purchased a 5 month old mini schnauzer in April. That night she noticed she had a bit of a cough. She contacted the store the next day and was told she could either bring her back and let them treat her or take her to her vet and get reimbursed. She decided to go to her vet where she was diagnosed with a severe case of pneumonia. My mom sent in the bill, within a few weeks she received a check for not only her first visit and meds, but her follow up visit. Her emails and phone calls were all pleasant and responded to with concern for the "baby".”
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“Care of my Clay was wonderful, however I am bothered by them entering incorrect data on colors and birth date and when I asked that it be corrected they only corrected the DOB left my brindle boy as black and gold ???”