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8:30AM - 6:30PM
360-B Queen St, Southington
Shipping Centers
“Walked in feeling the air of confidence in printing off of Staples copiers. I was humbled to find out I need a refresher course in processing text from email. Nonetheless I had the experience of what comes when you raise your hand. And associate named Natalie graciously help me figure out how to achieve what I came for. Guess what, she never made me feel like...I need a refresher course. She offered somewhat of a tutorial. Absolutely outstanding customer service. Thank you Natalie.”
“The Watertown store is outstanding. The print quality is fantastic, they are priced fairly, and have great service...Thanks for making both of my projects look great!!”
“Kenny is the best postmaster. He was kind and quick (and funny), when helping us with our passport applications ! Definitely making this my post office for future USPS needs.”
8:30AM - 6:30PM
47 Waterbury Rd, Prospect
Shipping Centers
“We had a issues with returning an item from Amazon the staff here were very polite and friendly and helped big time with issues we had this place went above and beyond to assist us if you come here the lines are out the door and yet this place works very efficiently doing the best they can to speed up the process to get everyone in and out all while always maintaining great customer service..Highly recommend”
“The staff at this facility are very Courteous, Professional Service, without any hassles.
Other places I went were not friendly at all.
This FedEx Ship Center gets an A+++++
100% plus.”
“Our local Staples is such a great store. Not only can I find whatever I need but I also earn points for every purchase by being a reward member. Those reward points never expire. I also can quickly and easily ship packages from Staples. The cost of the products and services are reasonable and oftentimes you can use your points earned toward your purchase to save dollars. Great store all around!!”
“The post office in our town is the greatest. The nicest folks behind the counter in all my dealings with them, and I've been a customer for 35 years. Luis, Oxana, Scott, and Shaneeta are the best. It seems like they can't do enough to help. Passports, packages, etc. All good.”
9AM - 1PM 2:30 - 5PM
322 Main St, Oakville
Shipping Centers
“Customer service is exceptional, especially courteous, well mannered and extremely wonderful, Scott. Took me some time to get acquainted and accessing my mail in the dated P.O boxes..”
“I had to leave a review after visiting this post office today. The way they decorated the office for Breast Cancer Awareness truly deserves recognition—it’s beautiful and so thoughtful. I was left flabbergasted at the effort and creativity they put into it. On top of that, the service was friendly and quick. Make sure to stop by and see their breast cancer theme decorations—they definitely deserve a reward for the work they put in!”
8:30AM - 6:30PM
123 Farmington Ave, Bristol
Shipping Centers
“Everybody is nice and very professional buy the majority of the employees put a smile and say good morning, good afternoon, the majority just has a serious face.”
“I had to get some stamps, and found the staff wonderful. Beautiful card and packing selection. I was pleasantly surprised. Nice country post office. The grocery store and restauraunt also great!!”
8:30AM - 5PM
170 Water St, Naugatuck
Shipping Centers
“I have gone here often and rely on the post office for part of my business. The staff have been not only friendly but also knowledgeable, helpful and professional. I would recommend this post office.”
8:30AM - 5PM
41 Wigwam Ave, Waterbury
Shipping Centers
“Went through an unusually stressful experience with a recent change of address made super easy by the staff and supervisor at this office. Definitely a 5 star team.”
9AM - 1PM 2 - 4:30PM
505 N Main St, Naugatuck
Shipping Centers
“The woman working was very helpful and went out of her way to make sure my package was shipped as cheaply as possible, and even put cute Christmas stamps on it instead of regular stamps because it was Christmas gifts inside!”
Open 24 hours
150-174 Great Hill Rd, Naugatuck
Shipping Centers
“I have my mailbox at this store. The owner and staff have always been friendly and courteous to me and I've witnessed many customer interactions that were the same. The negative interactions are typically from a customer yelling at the staff usually caused by the customer screwing their own stuff up. I'm confused as to why there's so many bad reviews but I think it's mainly from entitled folks. #1 The UPS store didn't cause the pandemic. #2 The UPS store doesn't control your crappy buying habits that lead to you needing to return your crap back to Amazon. How do I know this? Because I have to stand in line behind you folks every day to get my mail. Buy your own packing tape. Bringing an open package to return that's not taped is like wiping your a** before you go.”
8AM - 1PM 2 - 5PM
696 Main St, Plymouth
Shipping Centers
“This one is so much better than Thomaston PO. The staff here are professional and friendly. The Thomaston one they have attitudes especially the lady post master I spoke to ( interjecting and speaking gruffly) she should be fired! They also hire incompetent carriers who speed in the complex had many problems with Thomaston PO and brought to managers attention - they don't seem to give. Thomaston needs to get better carriers and staff. I try not to do much business at that one.”
“This has been the most pleasant USPS experience of my life. I have been trying to get my fingerprints done for over month now and six visits to various locations in CT and NY later, this office got it done in minutes with incredible service, good humor and kindness. I wish I got the clerks name to thank him personally, but the nice man working on Monday is the best! Seriously thank you so much.”
10AM - 1PM 2 - 4PM
18 E Main St, Bristol
Shipping Centers
“The blonde lady with glasses is pretty nice but the other lady makes me a bit uncomfortable. I try to avoid her as much as I can. I wish they would post shifts because yikes it just feels like she hates everyone and makes you walk on eggshells tbh I try to leave there as fast as I can. Even just being in the line is uncomfortable to be honest because it affects the whole atmosphere of the place. She does her work though without issue! It's just that Id rather avoid her shift so I'd appreciate it if you would let us know who will be in when. Either way I hope that lady gets well soon but once again she works just fine.”
“I’ve been to many post offices, but yaritza makes this location stand out. She has a literal glow and a positive attitude that is rare to find. Even when it’s busy, she is incredibly kind, sweet, and professional. She turns a routine errand into the best part of the day. 10/10 service every time!”
“I've been quite satisfied with my interactions with employees at this location.As someone that's personally witnessed customers complaints.. their dissatisfaction is many times the employees simply following the rules.I wish everyone could work in customer service at least once”
“While I have always had good service at the Watertown, CT post office, I have had some problems trying to call the postal employees there. No one ever answers the phone! I wanted to ask them to hold my mail for me, because my mailbox was crushed by a falling tree during the last storm. I am having a mobility problem, and was hoping I didn't have to go into the post office myself. Guess I have to now.”
“I have always been treated well when I bring my packages to send or buy supplies. So many negative reviews about staff but I think they are all doing a great job. My mail carriers are considerate and I have only had one package not arrive in over 40 years. I do miss the Amazon hub that used to be at Rite Aid but so far, carriers have done a fine job including the USPS carriers. Thank you.”
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“Returned 75 cable boxes for our business. It took more than an hour to scan each and Avery boxes and pack them. UPS team working on Queen st. Patiently took care of my return packages. Great team work.
Thank you”