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“Excellent customer service. Murphy's Auto Body did an excellent job on my car. It was like brand new and properly cleaned when I picked it up. I recommend them.”
“Metro Motors came to our rescue when other crooked auto repair shops and stubborn insurance adjusters were out to make our lives difficult. Their work is exemplary, they can be trusted, and they are pleasant to deal with. Do yourself a favor and go to Metro Motors.”
“I love these guys! Excellent service, honest & decent prices, really nice and amiable guys. And my car is perfect. I'm so glad I discovered this place. I would use them over any place else in DC.”
“Great Black Own business order your parts for all vehicles, get supplies needed shovels car cleaners, car wax, tire shine spray scrapers, salt n more.... UPS Access Point for Packages drop-off n pick-up!!”
“Guarani’s finished my bodywork very quickly and it looks beautiful. They went above and beyond and repaired scratches adjacent to the main damage that were not part of the insurance claim. I suspect the GEICO Express folks would have insisted that was an extra cost or claim.
Very friendly and efficient. Do be aware that they have a policy of not involving the insurance company if parts cost slightly more than quoted. This makes sense- especially if you have a deadline, because it can be a big delay. Also, they prefer checks and have you cover the processing fee (2%) if you use a credit card. Typical for these shops, but it’s good to be prepared.
I would absolutely use them again, especially if I were covering my own damage:)”
“Diamond Used & Rebuilt Auto Parts INC. is the best! Great service, plus excellent communication. They always call and let you know what’s going on with your vehicle and how long to expect repairs to take. So many places don’t do this. Reasonable prices too. I can’t recommend them highly enough.Services: Brakes”
“My grandmother has been going to Mr. Queen for years and she is using my google account to respond to this survey.
Mr. Queen does excellent work repairing my vehicles. I was recommended by my nephew and I am now doing the same for people I know because I know of his expertise. Now they recommend him as well.
L. Randolph”
“I had a great experience at this location! I was treated at the door and asked if they tested batteries in which they did. They also changed it out. Great customer service. This is now my go to location!!!!”
“I recently had my 2017 Honda Civic repaired at Jindal Andre Automotive Services, and I couldn’t be happier with the experience! Sanjay Jindal and his team are true professionals—knowledgeable, transparent, and genuinely committed to quality work.
From the moment I arrived, Sanjay explained the issues clearly, provided a fair estimate, and completed the repairs right on schedule. The car now runs smoother than ever, and he even went above and beyond to check a few extra things without charging extra.
It’s rare to find such honest and reliable service these days. If you’re in the DC area and want someone you can trust with your car, I highly recommend Jindal Andre Automotive Services. Five stars all the way!”
“I recommend Collision Auto Clinic without reservations. The owner, Benjamin, does an amazing job repairing the cars and does it timely. He maintains communication every step of the way and is honest and transparent. He helped me save a lot of money He goes above and beyond compared to other shops; if you need a ride to the metro, he offers to drop you off which is great and saves you time and the Uber fare. I have been going to this shop for decades for my vehicles’ needs and I wouldn’t trade it for anything. I have gotten estimates from other shops and they were outrageous. You will not be disappointed. Benjamin offers 100% guarantee or your money back.”
“I can’t recommend Dick’s autobody enough! They helped me reattach the right half of my front bumper after a minor collision. I arrived shortly after they opened, and they started working on my car immediately after I pulled in. Excellent and speedy service, they had it fixed within the hour. Prices are very reasonable and affordable. Great communication and customer service, will be recommending to everyone!”
“The customer service absolutely amazing. They helped me and had a great heart and made sure they fulfilled my expectations. I appreciate the Store Manager ( Ibrahima ) and his staff as well as the GM Daniel.”
“Jude is an amazing employee. Professional young man with a bright future ahead of him. He assisted with confirming the status of my battery and explained my options. He made sure the battery we selected was the best choice and installed with no problem.”
“They did such a great job on my car. I got a new bumper and two piece repainted and new headlights in two days for a really great price. Always answered the phone.”
“I've been to the Chillim Road location several times. It's a small place and they are always busy in there, but the staff is knowledgeable about their products and have always had the quality parts I've needed. I will continue to patronize this store and have recommended them to others.”
“I only went in looking for one specific thing but the amazing Raymond helped me with several things I wasn't even thinking about. Raymond definitely provided the best customer service I've seen in a long time. I don't think I've been in an AutoZone in the past decade and I don't know when I will again but if you need an AutoZone you should pick this one and ask for Raymond 😃”
“Reminds you of an old school, Mom and Pop hardware store. The items that I required, two auto zones and an Advanced Auto parts stores did not have, Earl did. Glad that the Big corporations didnt run all of the independent types out of business.”
“Five Stars ⭐️
Sherlock is a trustworthy, straightforward, experienced mechanic who performed my A/C vehicle repair successfully, at my location, on time, for the exact estimate given, which was way below the price quoted by an auto repair shop. Because of this I will be using him for any of my vehicle repairs he can perform. I highly recommend calling him to see if you’re within his mobile range for an estimate. He will confirm if you are within his mobile range, tell you if he can perform the repair, give you a detailed estimate, meet you at time and location agreed upon, and complete the repair within the timeframe given for the estimate price given.
M.T. Washington, DC”
“Kept getting wrong part. By the time I shipped the part back and restocking fee. I lost 80% of my money. The discounted prices may help some times. But It's not for me. The customer service was not too cool. They never returned a call and one could wait on hold for hours.”
“Pretty good place to get what you need. I bought hood struts the other day, and while they didn't have them, they ordered and got them to me the very next day. Cool guys who run the place.Much better than Autozone down H street.”
“Thanks to Eric Henry the store manger I had an exceptional experience at AutoZone he is an outstanding employee. From the moment I walked in, they were attentive, knowledgeable, and genuinely eager to help. I came in unsure about exactly what I needed, but they took the time to ask the right questions, explain my options clearly, and make sure I left with the correct parts.
What really stood out was their professionalism and patience—they didn’t rush me or make me feel out of place, They went above and beyond by offering helpful tips and making sure I understood how to use the product properly.
Customer service like this is hard to find these days, and it made a stressful situation much easier. AutoZone is lucky to have someone so dedicated on their team. I’ll definitely be coming back because of this experience”
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“Imperial Auto Body provided extremely professional and friendly service from vehicle drop-off and assessment to execution and final pick-up. And the quality of the work was fantastic.”