Barbour Georgetown offers excellent customer service, with staff members providing helpful assistance during visits and resolving issues to customers' satisfaction. Customers appreciate the efficient handling of orders over the phone, where questions are answered promptly. The quality of repairs and restoration, such as rewaxing and repairing older coats, is also highly praised, making Barbour a trusted choice for outerwear needs.
Very kind and attentive staff with excellent customer service! Special shoutout to Lulu for repairing my jacket hood in 5 minutes like a pro! This is exactly the customer service I expect from a quality brand and why I remain a Barbour fan!
September 2026
Outstanding service by the staff who pulled multiple items out of the back for me to try on.
July 2026
Bought the Barbour Ashby jacket, big fan! Friendly staff and a cool store. Love the variety of clothes here, and they have a waxing station for those jackets.
