“The staff at the Columbia Heights store location are wonderful. I don’t shop at Old Navy often but I went in October 2025 looking for an item to complete a Halloween costume and a member of the staff was so kind and helpful asked to see a photo of the inspiration and she immediately brought me to a few great options and I found the perfect shorts. Then the next week when I came back to return the items that I didn’t end up using, the same employee was in the store, remembered me and asked to see the completed costume. Went back in June 2026 to return a few items I bought online and both the women working at the counter were so kind and helpful to all the guests despite there being a long line, they made the experience so pleasant.”
“Jauhar provided exceptional service and went above and beyond to ensure that every measurement was precise and each piece fit perfectly. His expertise, patience, and attention to detail made the entire experience outstanding. I highly recommend asking for him!”
“Enjoyed the selections, walked out with a bag. Big thanks to Gabi who went above and beyond in making my shopping experience so enjoyable. She is so kind and is a great employee! Fantastic service and would go again because of Gabi. Thanks!”
“Wonderful customer service at VV! Stephanie really helped me out to place an order easily for a tough to find item. Great support is rare these days, the folks here really stand out as fantasic support for customers!”
“Stuff was incredibly friendly and helpful. They gave great advice on clothes and helped make experience incredible. As someone who doesn't have this story near them, I greatly appericated all their help in getting clothes that actually worked for me! Thank you DC COS!”
“I had the best experience shopping here. The staff was attentive, knowledgeable, passionate, and simply excellent. My gf and I say I got “Pretty Womaned” there and it never felt better.”