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“The staff at the Columbia Heights store location are wonderful. I don’t shop at Old Navy often but I went in October 2025 looking for an item to complete a Halloween costume and a member of the staff was so kind and helpful asked to see a photo of the inspiration and she immediately brought me to a few great options and I found the perfect shorts. Then the next week when I came back to return the items that I didn’t end up using, the same employee was in the store, remembered me and asked to see the completed costume. Went back in June 2026 to return a few items I bought online and both the women working at the counter were so kind and helpful to all the guests despite there being a long line, they made the experience so pleasant.”
“I had a fantastic experience purchasing and wearing a custom tuxedo for my wedding. Ana, the assistant manager, sat with me for more than an hour discussing my wishes and talking me through the options. She was kind, considerate, and honest, and I was grateful that she was willing to share her opinions as we went through the many, many choices. I was also very grateful that she maximized my savings and made sure I was able to take advantage of every offer that was available to me. Once the tuxedo arrived, she and the tailoring team helped make the tux as comfortable and flattering as possible. The staff here is gracious and knowledgeable, and I will return if I am ever in need of another tuxedo.”
“Enjoyed the selections, walked out with a bag. Big thanks to Gabi who went above and beyond in making my shopping experience so enjoyable. She is so kind and is a great employee! Fantastic service and would go again because of Gabi. Thanks!”
“Wonderful customer service at VV! Stephanie really helped me out to place an order easily for a tough to find item. Great support is rare these days, the folks here really stand out as fantasic support for customers!”
“Stuff was incredibly friendly and helpful. They gave great advice on clothes and helped make experience incredible. As someone who doesn't have this story near them, I greatly appericated all their help in getting clothes that actually worked for me! Thank you DC COS!”
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
Childrens Clothing
“I had the best experience shopping here. The staff was attentive, knowledgeable, passionate, and simply excellent. My gf and I say I got “Pretty Womaned” there and it never felt better.”